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Urgent! Technical Support Manager Job Opening In Cranbury – Now Hiring Robert Half Technology
Description
We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele.
This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels.
The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.
Responsibilities:
• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.
• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.
• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.
• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.
• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.
• Collaborate with global teams to provide after-hours support for critical customer needs when required.
• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.
• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.
• Deliver technical expertise to support ongoing projects and initiatives as needed.
Requirements • A minimum of 5-7 years of experience in technical support, with 10 years preferred.
• Proficiency in managing and troubleshooting Windows and Linux systems.
• Hands-on experience with Microsoft SQL Server and Salesforce platforms.
• Familiarity with physical security systems and time and attendance systems is highly desirable.
• Strong problem-solving skills and the ability to manage multiple tickets simultaneously.
• Excellent communication skills to effectively interact with end users and internal teams.
• Availability to provide after-hours support for critical customer needs.
• Demonstrated ability to work in a global support environment and handle diverse technical challenges.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed.
We provide access to top jobs, competitive compensation and benefits, and free online training.
Stay on top of every opportunity - whenever you choose - even on the go.
Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States.
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.
Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half.
An Equal Opportunity Employer.
M/F/Disability/Veterans.
By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Cranbury, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Cranbury, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 58133 jobs in United States and 12 jobs in Cranbury. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Robert Half Technology is currently hiring and seeking a Technical Support Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Manager Jobs Cranbury.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Robert Half Technology adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Manager Jobs United States varies, but the pay scale is rated "Standard" in Cranbury. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Manager interview at Robert Half Technology, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Robert Half Technology's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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