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Urgent! Technical Support Representative Job Opening In Downers Grove – Now Hiring STENOGRAPH, LLC
The Company
Stenograph LLC is a world leader in the legal transcription industry with a legacy of excellence spanning 85 years, serving a global clientele.
Stenograph is at the forefront of legal transcription innovation providing a comprehensive suite of cutting-edge technology designed to empower legal and transcription professionals.
Our team's extensive knowledge, experience, and dedication have earned us the reputation as a trusted industry leader.
To help us achieve this, we surround ourselves with creative and empowered team members who exemplify our core values of customer focus, quality, continuous learning, commitment, and collaboration.
Stenograph offers the most advanced stenographic machines and computer-aided transcription software for the unique technology needs required by court reporters and captioners.
In addition, Stenograph's custom-built automatic speech recognition technology and productivity solutions are designed to benefit all stakeholders of the deposition and legal industry, including digital reporters, transcriptionists, and agencies.
We are uniquely positioned as the only provider of a complete end-to-end integrated solution, providing our customers with tools and solutions to capture and produce an accurate verbatim transcript.
Our team also provides training materials and professional development courses, that provide our customers with the tools and expertise needed to thrive in the fast-paced industry.
Stenograph's support, commitment, and advocacy have solidified our position as a respected industry leader.
Stenograph is owned by The Heico Companies, LLC, and is a certified Woman-owned Business Enterprise (WBE).
For over 40 years, The Heico Companies has delivered sustainability to their businesses while maintaining their entrepreneurial spirit.
They now have over 9,000 employees and over 78 operating companies on 5 continents and generate more than $3.3 billion dollars in revenue.
The Heico Companies believe that great, game-changing ideas can come from anyone, anywhere in our organization.
The Position
The Technical Support Representative will provide technical support via the telephone, email, and text, to our end user, the court reporter, answering questions and resolving problems relating to company marketed software and hardware products.
Job Description
Primary Responsibilities
Job Requirements
This position is located in Downers Grove, Illinois and will have a hybrid work schedule.
The hybrid work schedule is Monday and Friday remote work and Tuesday, Wednesday and Thursday in office in Downers Grove, IL.
Hourly rate: $18.00- $19.00 per hour
Upon joining Stenograph, you will have access to multiple Medical and Dental options.
Vision, Health Savings Account (HSA), Dependent Care FSA, Healthcare FSA, Voluntary Benefit Plans, 401(k), and Paid Time Off (PTO).
Our benefit options start after 60 days of employment.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Downers Grove, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Downers Grove, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 60174 jobs in United States and 150 jobs in Downers Grove. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! STENOGRAPH, LLC is currently hiring and seeking a Technical Support Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Representative Jobs Downers Grove.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at STENOGRAPH, LLC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Representative Jobs United States varies, but the pay scale is rated "Standard" in Downers Grove. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Representative interview at STENOGRAPH, LLC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the STENOGRAPH, LLC's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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