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Urgent! Technical Support Service Specialist Job Opening In HOUSTON – Now Hiring Parker Hannifin Corporation
Technical Support Service Specialist
Location : HOUSTON, TX, United States
Job Family : Sales
Job Type : Regular
Posted : Oct 1, 2025
Job ID : 60036
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Job Description
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The Technical Support Service Specialist responds in a prompt and profession manner to incoming service inquiries via telephone or email regarding parts and service request.
Supports the Sales team by actively providing excellent customer service to our new and existing customers.
+ Receive, schedule and acknowledge customer parts orders.
+ Obtain ship dates from planning and schedule orders accordingly.
+ Access and update customer parts portals as needed
+ Ensure confirmations communicated within 24 hours from order receipt or shipment.
+ Process customers’ requests to expedite parts orders.
+ Answer customer inquiries regarding products, parts orders or service request.
+ Troubleshoot, analyze and remedy customer problems within established guidelines.
+ Instrumental in negotiating and/or upholding Parker warranty policies
+ Issue Authorize To Return (ATR) for service-related cases.
+ Act as liaison between the customer and various departments.
+ Act as liaison between the customer and various departments.
+ In collaboration with Quality, ensure customer-requested Corrective Action or 8D documents are provided in a timely manner
+ In collaboration with Accounting, ensure warranty credits are promptly issued and communicated with the customer.
+ In collaboration with Engineering, ensure performance, reliability and service-related concerns are addressed
+ All other duties as assigned by Supervisor or designee
+ Technical degree or equivalent experience is required
+ Minimum (3) years of experience in technical service/customer support capacity.
+ Technical aptitude for mechanical applications
+ Ability to read technical drawings
+ Good organizational, analytical and interpersonal skills (written and oral)
+ Good telephone Manner.
+ Perform tasks with little supervision
+ Able to effectively work on and manage multiple tasks daily, communicate professionally with co-workers, show flexibility to learn multiple jobs within the department, and show aptitude to perform essential job functions listed above.
+ Actively participate in improvement activities, Lean projects
Parker Hannifin is a Fortune 250 global leader in motion and control technologies and systems.
For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow.
Learn more at www.parker.com or @parkerhannifin.
Parker is an Equal Opportunity and Affirmative Action Employer.
Parker is committed to ensuring equal employment opportunities for all job applicants and employees.
Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.
However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission (https://www.eeoc.gov/employees-job-applicants)
Drug-Free Workplace
In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace.
Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in HOUSTON, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in HOUSTON, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 60167 jobs in United States and 635 jobs in HOUSTON. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Parker Hannifin Corporation is currently hiring and seeking a Technical Support Service Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Service Specialist Jobs HOUSTON.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Parker Hannifin Corporation adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Service Specialist Jobs United States varies, but the pay scale is rated "Standard" in HOUSTON. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Service Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Service Specialist interview at Parker Hannifin Corporation, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Parker Hannifin Corporation's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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