Technical Support & Solutions Engineer

Job description

As a Technical Support & Solutions Engineer, you will be pivotal in revolutionizing our Road & Track Testing (RTT) and LAB tire testing reporting systems.

Dive deep into a plethora of technologies, from Java and C# to the latest in DevOps tools.

Your insights and contributions will not only refine our workflow management systems but will also bridge the gap between today's technology and tomorrow's aspirations.

If you are passionate about leveraging cutting-edge technologies and have a flair for integrating new tools into existing systems, this is the place for you.

**What You’ll Do:**

+ Provide technical support to users of Product Performance Insight (PPI) and Applied Physical Metrology (APM) tools, ensuring issues are redirected to appropriate service teams.
+ Serve as the primary PPI contact for IT-related activities involving external suppliers at the Product Evaluation site.
+ Lead the development, implementation, and ongoing maintenance of PPI tire testing reporting systems.
+ Manage workflow systems for Product Evaluation, ensuring efficient sequencing from lab test conditions to result processing and database integration.
+ Design scalable and compliant infrastructure to support PPI systems across multiple sites and regions.
+ Coordinate and execute software development tasks, including the creation and maintenance of test reporting applications.
+ Provide technical guidance, recommend improvements, and develop roadmaps for assigned products.
+ Maintain comprehensive documentation of IT-related work in the dedicated wiki, ensuring audit readiness and compliance.
+ Actively contribute to continuous improvement initiatives, including OFI and CIS programs.
+ Ensure adherence to all Quality System requirements and promote a culture of safety and compliance.
+ Support and comply with all Environmental, Health, and Safety (EHS) activities and standards.

**What We’re Looking For:**

+ Bachelor’s degree in Information Technology (IT), Computer Science, or a related field.
+ 4+ years experience in software development, preferably through a Fortune 500 Company internship.
+ Strong problem-solving skills and the ability to work in a fast-paced environment.

**What Will Set You Apart:**

+ Proficiency in Java, C#, and C++ programming.
+ Familiarity with front-end technologies, preferably AngularJS.
+ Proficiency in French and/or Chinese is a bonus.
+ Exposure to JIRA and Confluence.
+ Experience with databases, like Oracle and SQL.

#LI-DA2

Goodyear is one of the world's largest tire companies.

It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world.

Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

For more information about Goodyear and its products, go to Goodyear.com .

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.

Goodyear is an equal employment opportunity employer.

All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

At Goodyear, we make life's connections easier every day.

People around the world count on us to get them where they need to go, now and into the future.

But our relentless pursuit of forward motion doesn't just keep the world moving.

It shapes a workplace that celebrates our different talents, experiences, and culture.

It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.

Come discover the opportunities ahead with Team Goodyear.

Working at Goodyear (http://jobs.goodyear.com/default/go/Corporate-&-Professional/3944800/)

A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers.

Candidates are never asked to download software, provide financial information or send payment as part of the employment process.

Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500.
When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.

Click here for more information about Equal Opportunity laws and here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for related information.

Reasonable workplace accommodations are considered on a case-by-case basis.

Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for more information about Equal Opportunity laws and here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) for related information.

See Goodyear's EEO & Affirmative Action Policy Affirmation here (https://corporate.goodyear.com/content/dam/goodyear-corp/documents/policies/eeo-and-aa-affirmation/Goodyear-EEO-and-AA-Policy-Affirmation.pdf) .

Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States.

Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

See posters below for details.

E-Verify Participation Poster (English and Spanish) (https://E-Verify%20Participation%20Poster%20English%20and%20Spanish)

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Required Skill Profession

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