Technical Support Specialist

Summary:

Provides campus wide support for virtually all client facing information technology systems, including workstations, peripherals, and applications; coordinates projects; assists in the use and support of personal computer installations; implements projects as directed; analyzes, diagnoses and resolves personal computer hardware, operating system, or general application software installation problems; coordinates internal and external staff and equipment to insure timely and accurate installations; identifies needs and assesses the scope of projects.

Starting salary is $71,549.

Qualifications:

Required Education and Experience

1.

Bachelor’s degree in Computer Science, Management/Computer Information Systems, Cybersecurity, or a related field and the equivalent of one (1) year of full-time experience in Desktop/Systems support; or
2.

Associate’s degree in Computer Science, Management/Computer Information Systems, Cybersecurity, or a related field and the equivalent of three (3) years of full-time experience in Desktop/Systems support; or
3.

High School diploma or High School Equivalency diploma and the equivalent of five (5) years of full-time experience in Desktop/Systems support.