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Technical Support Specialist Job Opening In Knoxville – Now Hiring Trimble


Job description

Your Title: Application Support Specialist
Job Location: Knoxville, TN
Our Department: Trimble MEP (Mechanical, Electrical, and Plumbing)


Do you stay on the cutting edge of technology?

And crave learning?

Then you will fit in with our team of tech enthusiasts and passionate software professionals!


What You Will Do


The Application Support Specialist serves as an important primary support liaison between the company and the customer and is responsible for resolving complex customer-related software issues associated with the use of Trimble’s MEP Estimating software packages.


This position focuses on our MEP Estimating products AutoBid, Accubid, and Estimation Desktop.

You will:

  • Assist customers with system setup, configuration, implementation and general software usage.

  • Customer communication is a mix of e-mail, telephone, live chat and web-based support.

  • Understand technical concepts and communicate them clearly to individuals with varied backgrounds and skill levels, from knowledgeable IT to a basic end user with limited computer experience 
  • What Skills & Experience You Should Bring

  • Critical thinking and problem-solving skills
  • Strong troubleshooting ability with general computer systems
  • Analytical and intuitive (capable of following logic and then making the intuitive leap to a solution or root cause)
  • Capable of working autonomously or with little guidance
  • Excellent written and verbal communication skills
  • Customer-oriented with a strong desire to take care of the customer's needs while following company procedures
  • Capable, preferably thrives in high-pressure/time time-critical environments

  • What Skills & Experience You Could Bring

  • Construction industry experience specific to Electrical and Mechanical
  • 1-3 years working in customer support or call center
  • Accubid knowledge
  • About Your Location


    Under a flexible work arrangement (hybrid), this resource primarily supports the Construction Sector and works collaboratively across the Support, Development, and Product teams.

    In a hybrid role, you will work with your manager to establish a mutually agreeable schedule for your time working in the office based on the position and the business need.

    Typically hybrid positions are 3-4 days per week in office.


    About Our Construction Division


    Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive.

    As one of Trimble’s core business sectors, Trimble Construction provides technology solutions that make it easier than ever for construction customers to accelerate project processes and team productivity through each stage of construction, ensuring everyone is on the same page whether or not they’re in the same place.

    Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position.

    This compensation range is based on a full time schedule.

    Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

    Hiring Range

    $–$

    Pay Rate Type

    Hourly

    Bonus Eligible?

    No

    Commission Eligible?

    No


    Benefits:Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.

    Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

    If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.


    How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

    Posting Date

    09/22/2025


    Application Deadline: Applications could be accepted until at least 30 days from the posting date.

    At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive.

    Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative.

    We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic.

    We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble.

    For more, please see Trimble's Code of Business Conduct and Ethics at, under “Corporate Governance.”

    Our mission to transform the way the world works starts with transforming how we work together.

    By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

    Trimble’s Privacy Policy

    If you need assistance or would like to request an accommodation in connection with the application process, please contact om.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Technical Support Potential: Insight & Career Growth Guide


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    60459 Jobs in United States
    60459
    53 Jobs in Knoxville
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    Are You Looking for Technical Support Specialist Job?

    Great news! is currently hiring and seeking a Technical Support Specialist to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Trimble adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Technical Support Specialist Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Knoxville. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Technical Support Specialist?

    Key qualifications for Technical Support Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Technical Support Specialist Job Success

    Trimble interview tips for Technical Support Specialist

    Here are some tips to help you prepare for and ace your Technical Support Specialist job interview:

    Before the Interview:

    Research: Learn about the Trimble's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Final Thought:

    To prepare for your Technical Support Specialist interview at Trimble, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Trimble's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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