Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Technical Support/Customer Advocate Agent.
United States Jobs Expertini

Urgent! Technical Support/Customer Advocate Agent Job Opening In McKinney – Now Hiring CLX Gaming

Technical Support/Customer Advocate Agent



Job description

 THIS IS A REMOTE POSITION.

WORK FROM YOUR HOME 

Cybertron is seeking Technical Support / Customer Advocate Agents to join our team.

At Cybertron we strive to provide a top level professional and friendly service to our customers.

Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase.

You will be incentivized in your efforts to provide the best possible customer experience.
 
 
 Job Functions:
 
 • A Customer Support Specialist’s main duty is to provide technical support and assistance to customers regarding their hardware and software issues.
 • Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes
 • Work with supervisors and other departments to facilitate fast incident resolution.
 • Advocate on customers behalf to insure high levels of customer satisfaction
 • Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements.
 
 
 Job Requirements:
 
 • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
 • Advance understanding of PC operating systems and most common software applications.


• Advance understanding of PC hardware components
 • Experience with troubleshooting and diagnosing computer issues.
 • Technical awareness: ability to match resources to technical issues appropriately.
 • Service awareness of all organization’s key services for which support is being provided
 • Self-motivated with the ability to work in a fast-moving environment.
 • 2-year degree in the IT field preferred, but not required.
 
 
 Benefits:
 
 • Competitive base based on experience and qualifications.


• Uncapped Performance Bonus
 • Uncapped commissions on pre sales assistance and consultation.


• Health and dental benefits included.
 • Full on the job training & support 
• Fun working environment and culture.
 • Great opportunity for advancement.
 



Required Skill Profession

Information And Record Clerks



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Technical Support Potential: Insight & Career Growth Guide


  • Real-time Technical Support Jobs Trends in McKinney, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in McKinney, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 58133 jobs in United States and 25 jobs in McKinney. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Technical Support/Customer Advocate Agent Job?

    Great news! is currently hiring and seeking a Technical Support/Customer Advocate Agent to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CLX Gaming adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Technical Support/Customer Advocate Agent Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in McKinney. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Technical Support/Customer Advocate Agent?

    Key qualifications for Technical Support/Customer Advocate Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Technical Support/Customer Advocate Agent?

    To improve your chances of getting hired for Technical Support/Customer Advocate Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Technical Support/Customer Advocate Agent Job Success
    CLX Gaming interview tips for Technical Support/Customer Advocate Agent

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the CLX Gaming's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Technical Support/Customer Advocate Agent interview at CLX Gaming, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CLX Gaming's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Technical Support/Customer Advocate Agent Positions

    Setting up job alerts for Technical Support/Customer Advocate Agent is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!