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Urgent! Technical Support/Customer Advocate Agent Job Opening In McKinney – Now Hiring CLX Gaming
THIS IS A REMOTE POSITION.
WORK FROM YOUR HOME
Cybertron is seeking Technical Support / Customer Advocate Agents to join our team.
At Cybertron we strive to provide a top level professional and friendly service to our customers.
Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase.
You will be incentivized in your efforts to provide the best possible customer experience.
Job Functions:
• A Customer Support Specialist’s main duty is to provide technical support and assistance to customers regarding their hardware and software issues.
• Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes
• Work with supervisors and other departments to facilitate fast incident resolution.
• Advocate on customers behalf to insure high levels of customer satisfaction
• Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements.
Job Requirements:
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Advance understanding of PC operating systems and most common software applications.
• Advance understanding of PC hardware components
• Experience with troubleshooting and diagnosing computer issues.
• Technical awareness: ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key services for which support is being provided
• Self-motivated with the ability to work in a fast-moving environment.
• 2-year degree in the IT field preferred, but not required.
Benefits:
• Competitive base based on experience and qualifications.
• Uncapped Performance Bonus
• Uncapped commissions on pre sales assistance and consultation.
• Health and dental benefits included.
• Full on the job training & support
• Fun working environment and culture.
• Great opportunity for advancement.
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in McKinney, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in McKinney, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 58133 jobs in United States and 25 jobs in McKinney. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CLX Gaming is currently hiring and seeking a Technical Support/Customer Advocate Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support/Customer Advocate Agent Jobs McKinney.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CLX Gaming adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support/Customer Advocate Agent Jobs United States varies, but the pay scale is rated "Standard" in McKinney. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support/Customer Advocate Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support/Customer Advocate Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support/Customer Advocate Agent interview at CLX Gaming, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CLX Gaming's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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