Job Overview
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Media and Communication Workers
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Job Description
Job Description:
The Business Analyst will be responsible for interpreting business needs, gathering and validating requirements, ensuring user acceptance testing success, troubleshooting system issues, and creating detailed documentation.
This role will collaborate with stakeholders to deliver quality solutions, monitor project status, and provide policy-related guidance.
Requirement/Must Have: Bachelor's degree in Business, Information Technology, Computer Science, or related field (or 4 additional years of relevant work experience in lieu of degree).
5 years progressive experience in business analysis, systems analysis, testing, or other analytical roles.
Proven understanding of business analysis core competencies.
High-level knowledge of business products and services.
Advanced Microsoft Office skills.
Excellent written and verbal communication skills.
Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
Ability to work effectively in a fast-paced environment with changing priorities.
Experience: Interpreting business needs, gathering, and documenting requirements.
Participating in design reviews to ensure user requirements are met.
Leading user acceptance testing, including documentation, verification, and release.
Troubleshooting and resolving moderate to high complexity issues.
Creating detailed business systems and process documentation.
Coordinating projects from concept through implementation.
Answering policy-related questions requiring research and consultation.
Responsibilities: Collaborate in creating project plans and scheduling requirements activities.
Facilitate requirements analysis and verification sessions.
Monitor and manage open issues and plan for resolution.
Implement end-user test plans and coordinate action for deficiencies.
Identify and document system problems and develop workarounds.
Maintain documentation in accordance with established standards.
Report project status, identify risks, and ensure timely deliverables.
Provide customer service to internal and external stakeholders.
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