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Urgent! Technician, Health Science Simulation Job Opening In Austin – Now Hiring Austin Community College

Technician, Health Science Simulation



Job description

Job Description:

  • Provides technical support, training, and assistance to students, faculty, and staff in a computer lab environment; analyzes problems and implements solutions according to department guidelines and procedures; performs network and server administrator duties, and assures system stability, accessibility, and proper configuration of assigned technical systems and components; assists with development of in-house testing support applications and websites using industry standard languages (PHP, VB, SQL) and techniques while coordinating with other relevant systems administrators and software vendors on custom programming.

  • Works with simulation equipment and high-fidelity mannequins which involves unique software testing, evaluation of new technologies, assessing compatibility with other equipment and software, and then integrating options with existing equipment and software.

  • Creates connections to test Electronic Health Records (EHR) to promote student success when going to hospital to use real life EHR systems.

  • Performs computer troubleshooting to diagnose system problems; analyzes hardware and software functionality; identifies, locates, resolves, and repairs problems within scope of authority; documents call records and results.

  • Monitors domain environment; resolves configuration and connectivity issues, and other traffic, security, and access problems; checks network for operating efficiency, makes corrective adjustments to data management settings, and assures system integrity; sets up and repairs network hardware.

  • Maintains departmental website.

  • Maintains and updates workstations and servers, equipment, and peripherals; researches and tests new software; installs software upgrades and enhancements; uses imaging software to create and deploy desktop computers.

  • Enrolls students, faculty, and staff in tutorial applications and domain services as required; monitors utilization trends and backup procedures; manages user accounts, password files, and access rights.

  • Responds to the needs and inquiries of students, faculty, and staff; explains IT issues, deploys solutions, and follows up with users to assure the stability and functionality of the users' systems.

  • Monitors physical security of assigned department assets; controls access to premises, observes user activities, and facility utilization shifts; provides materials, training, and assistance as needed.

  • Reports technical problems which need to be addressed by improved policies or procedures.

  • Provides technical support to students and instructors to assist in the training of students, faculty, and staff on software applications usage.

    Facilitates one-on-one instruction and group workshops.

  • Collects, compiles, analyzes, and presents reports for technical and administrative information; may include facility usage and resource utilization.

Knowledge

  • Administration and maintenance principles of network servers, relational databases, and web- and windows-based software applications.

  • The structure and operating capabilities of one or more network operating systems.

  • Network hardware, software, and peripheral equipment troubleshooting techniques.

  • Network topologies and protocols, and technical Internet knowledgebase services.

  • Background in Nursing is a plus

Skills

  • Maintaining an established work schedule.

  • Effectively using interpersonal and communications skills.

  • Effectively using organizational and planning skills.

  • Maintaining confidentiality of work-related information and materials.

  • Establishing and maintaining effective working relationships.

  • Accountable for inventory/property management.

  • Responding professionally, effectively, and efficiently to customer service requests.

  • Prioritizing multiple tasks, projects, and demands.

  • Using scripting language for computer and web administration.

  • Operating and maintaining computer and peripheral equipment safely and competently.

  • Will be required to assist/perform lab set-ups as needed for skills labs and simulation.

  • Solving technical problems involving integrated operating systems and hardware platforms.

Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software from both Microsoft and Google Suites.

  • Use network domains.

Required Work Experience

  • Two years related work experience.

Required Education

  • High school diploma or educational equivalent.

  • Background in Nursing is preferred but not required.

Other Preferred Qualifications

  • Knowledge of programming languages or knowledge of assistive hardware and software technologies.

Physical Requirements

  • Work is performed in a variety of settings.

  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling, and at times subject to stooping, crawling, and climbing.

  • May need to lift heavy objects of up to 50 pounds.

  • Specific vision abilities may include close vision, distance vision, color vision, and ability to focus.

Safety

  • Work safely and follow safety rules.

    Report unsafe working conditions and behavior.

    Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range (PG)

$52,600 - $65,749

Number of Openings:

1

Job Posting Close Date:

October 16, 2025


Required Skill Profession

Computer Occupations



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