Technology & Automation Specialist

Job description

Responsibilities:

Provide remote and on-site technical support for customers and local Epiroc facilities by troubleshooting issues related to RCS, technology, and automation.

Collaborate with ADS, URE, and SED capital equipment sales teams to promote sales and support technology initiatives.

Supply parts via suggested stocking guides and offer warranty support by evaluating and validating claims, addressing issues with the Product Company, and submitting service reports.

Partner with Product Companies to innovate and optimize technology solutions, overseeing the setup and monitoring of new technology packages.

Compile and analyze data from technology to enhance Epiroc’s position, customizing solutions for customer-specific issues.

Oversee multiple projects in a fast-paced environment, requiring technical expertise and analytical problem-solving.

Communicate service activities and opportunities to the Customer and Service Manager through detailed reports, forms, email, and telephone communication.

Complete Epiroc automation training, RCS Basic and Advanced training, and participate in technology forums related to Epiroc ADS, URE, and SED machines.

Education & Experience

Minimum of a Certificate of Completion from a Technical or Trade School, three years of related experience and/or training, or an equivalent combination of education and experience.

Automation experience needed

Maintain required US Department of Labor, Mine, Safety & Health Administration Training Certificates, or agree to complete the necessary training program(s) to acquire the Training Certificates.

Possess a valid driver’s license with a good driving record.

If required to operate a commercial vehicle weighing more than , pounds, you must be able to meet all requirements necessary to obtain a Commercial Driver’s License (CDL) for Department of Transportation (DOT) purposes.

Demonstrated strong mechanical aptitude and a strong work ethic from previous work experience.

Uphold a courteous and professional demeanor in all interactions with both customers and internal staff.

Ability to sit for prolonged periods as necessary, utilize hands for tactile tasks, extend arms and hands, and engage in verbal communication and listening.

Extensive travel required, including national and some international travel.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Employees are held accountable for all duties of the job.

Join us, and be part of a diverse, innovative and highly collaborative team.

An inclusive workplace that allows people to thrive.

Inclusion is foundational for our Epiroc culture.

We want all our people to have a strong sense of belonging.

As we work in diverse teams across geographies, cultures, and professional areas, inclusive behavior is something we expect from ourselves and each other.

We are continually looking for ways to strengthen our inclusive culture.

A place where we all matter.

Epiroc’s diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.

Employment at Epiroc is “at-will,” which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines.

All employment is continued on that basis.

No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing.

Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc is an equal opportunity/affirmative action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

United.

Inspired.

Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders.

We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers.

Epiroc is a leading manufacturer for the mining and infrastructure industries.

Required Skill Profession

Computer Occupations

Job Details

Company: Epiroc
Location: Elko, Nevada, United States
Job Type: Full-time
Salary: Undisclosed
Posted: 2025-10-08
Status: (Active)
Download This Job Details in PDF
Why Work at Epiroc
Epiroc
Company Info
Other Openings
Industry: Computer Occupations

Related Jobs

Specialist, Marketing Automation & Technology

SHRM

Alexandria, VA, United States

Information Technology / Building Automation Specialist

Integrated Facility Services Inc.

St. Louis, Missouri, United States

Specialist, Automation Technology, Investment Fund Services

SEI

Oaks, Pennsylvania, United States