Technology Integration Analyst III

Job description

C.H Robinson is seeking a Technology Integration Analyst III on our RMS Integration team who will lead and manage multiple digital integration projects with moderate to high complexity and deliver robust solutions that are supportable, stable, and easily maintained.

The Integration Technology Business Analyst III elicits and creates requirement artifacts for C.H. Robinson's customer digital integration by learning the customer's business processes, analyzing data, and maintaining an understanding of our specific practices.

They consult on digital communication technology methodologies and solutions that span multiple technical domains.

This role partners, builds relationships with, educates, and influences internal and external partners.

This role may be located only in Minnesota, Chicago or Kansas City

**DUTIES AND RESPONSIBILITIES**

The duties and responsibilities of this position consist of, but are not limited to, the following:

+ Leads and manages multiple digital integration projects with moderate to high complexity, defining new patterns, leveraging existing patterns, and addressing gaps in the platform, partners with business and technology teams on more complex customers
+ Facilitates effective meetings, keeps internal and external stakeholders informed, sets and maintains project scope and timelines, mitigates risks, partners with others to resolve technical issues, provides guidance and consultation to the project team, ensures deliverables are met by managing day-to-day work, and escalates issues appropriately
+ Partners with stakeholders and business resources to learn business processes, elicit, analyze, and translate business needs into requirements that result in solution designs that deliver value and meet the business needs.

Provides alternatives that will help drive speed to market
+ Documents and validates current and future state operational processes and end to end data flows, reviews documentation with the appropriate stakeholders, and evaluates and communicates the business operations impact
+ Creates and tailors, or maintains project artifacts such as matrices, projecttest plans, and technical documentation for customer specific implementations
+ Provides solution education, monitors end to end data flow and drives issue resolution as needed
+ Consults, collaborates to build partnerships with internal and external partners, and influences others to translate innovative business requirements into integration implementations and advocates for enhanced solutions that align with modern methods of integration
+ Manages business and technical risk areas by creating and executing a comprehensive test plan (Regression Quality Assurance Testing, System Integration Testing, and User Acceptance Testing)
+ Owns cross functional testing scenarios, including creating, executing, and educating the team
+ Provides training and coaching through partnering on team initiatives, paired analysis, peer project reviews, providing and receiving soft skill training and feedback
+ Stays informed of evolving business modes, services, and application and technology capabilities essential to designing and implementing partner integration solutions

**Required Qualifications:**

+ 5+ years of business analysis, software, or customer implementation experience
+ 3+ years of experience managing complex projects spanning cross-functional teams
+ Experience with standard data exchange formats (delimited flat files, XML, EDI X12, EDIFACT or IDOC)
+ Experience with communication protocols (AS2, FTP, VAN, web services)
+ Experience leading project teams
+ Minimum 2 years of experience delivering projects in an agile environment
+ Bachelor’s degree or minimum of 4 years of equivalent work experience and high school diploma/GED

**Preferred Qualifications:**

+ Familiarity with API, JSON, and Kibana/Postman tools.
+ Business and/or technical knowledge of transportation and logistics
+ Strong written and verbal communication skills with the ability to communicate technical concepts effectively in a manner that is understood by all partners
+ Experience facilitating meetings, keeping focus, balancing multiple viewpoints from stakeholders, and resolving conflict as necessary
+ A learning and growth mindset that is open to giving and receiving feedback and coaching others to do the same
+ Strong analytical, problem solving and process mapping skills
+ Proficient in using SQL and/or other data query tools
+ Ability to take on multiple priorities, manage them independently, prioritize work for self and others to manage time effectively, and deliver on commitments
+ Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

**Compensation Range**

$71,800.00 - $149,200.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations.

Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training.

Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark?

Studies have shown that some individuals may be less likely to apply unless they match the job description exactly.

Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong.

If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few.

You may just be our next great fit!

**Equal Opportunity**

C.H. Robinson is proud to be an Equal Opportunity Employer.

We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace.

We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities.

We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran

**Benefits**

**Your Health, Wealth and Self**

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals.

We provide the top-tier benefits that matter to you most, including:

+ Two medical plans (including a High Deductible Health Plan)
+ Prescription drug coverage
+ Enhanced Fertility benefits
+ Flexible Spending Accounts
+ Health Savings Account (including employer contribution)
+ Dental and Vision
+ Basic and Supplemental Life Insurance
+ Short-Term and Long-Term Disability
+ Paid and floating holidays
+ Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.

Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
+ Paid parental leave
+ Paid time off to volunteer in your community
+ Charitable Giving Match Program
+ 401(k) with 6% company matching
+ Employee Stock Purchase Plan
+ Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.

**Why Do You Belong at C.H. Robinson?**

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex.

With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200.

We’ve been an innovator in logistics for over 100 years.

Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy.

With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform.

Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people.

FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry.

Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek.

Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

For more information, visit us at www.chrobinson.com .

Required Skill Profession

Other General