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Urgent! Telecom Analyst Job Opening In Elkton – Now Hiring Insight Global
Job Description
This person will join a team of 7 to providel support to maintain or upgrade the existing Telecommunications systems, including PBX, Voice Mail, Contact Center, IVR, Cable Plant and wireless IP phones.
Support and provide technical guidance to the Field Staff.
Support of the Nurse Call backend systems.
This is an ONSITE position based in Elkton, MD.
This individual can work from home and have flexibility but must be close-by for outages.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1.
Recommends solutions as appropriate to resolve complex Telecommunications service request.
2.
Analyzes system traffic reports as requested by management, including operator statistics, voice mail, ACD, trunk, and PBX load balance.
Make necessary modifications based on analysis.
3.
Coordinates the installation of Telecommunications Systems for CCHS at all satellite locations.
4.
Investigates and resolves all escalated telecommunications system repair requests with external vendors or internal staff as appropriate.
5.
Conducts site surveys for all new projects to estimate equipment required and labor time.
6.
Oversees the maintenance of all CCHS Telecommunications and Ancillary Systems via established industry guidelines for optimum operating efficiency.
7.
Participates in construction and renovation projects involving multi-disciplinary teams.
8.
Performs analysis of Voice Messaging Systems, which includes a monthly report on traffic and effective utilization.
9.
Oversees the weekly work efforts of the contracted vendor technical staff.
10.
Maintain the Nurse Call servers and application backend.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity employer that believes everyone matters.
Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) .
The EEOC Know Your Rights Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
- At least 3 years exp with PBX Phone Systems
- Live within 45 minutes of Elkton, MD
- Experience with Voice Messaging systems
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Unlock Your Telecom Analyst Potential: Insight & Career Growth Guide
Real-time Telecom Analyst Jobs Trends in Elkton, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Telecom Analyst in Elkton, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 63599 jobs in United States and 14 jobs in Elkton. This comprehensive analysis highlights market share and opportunities for professionals in Telecom Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Insight Global is currently hiring and seeking a Telecom Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Telecom Analyst Jobs Elkton.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Insight Global adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Telecom Analyst Jobs United States varies, but the pay scale is rated "Standard" in Elkton. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Telecom Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Telecom Analyst interview at Insight Global, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Insight Global's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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