Telecom Field Technician

Job description

TELECOM FIELD TECHNICIAN  Department:

• Field Services  Reports To: Director of ISP/Field Operations  Position Summary  The Telecom Field Technician will be based out of our Texas market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment.  This position requires the individual to be prompt and reliable, have superior support skills and excellent communication.


• They should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service.   Responsibilities  Responsible for all network field activity on Vero Broadband network.   Install and test new customer services in residential or business locations.   Fiber splicing   Troubleshoot and resolve network outages and issues.   Preform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)    Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet.   Read and interpret Network Diagrams and/or detailed instructions.   Operate a company vehicle in accordance with safe driving practices.   Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.   Provide excellent customer service.   CORE COMPETENCIES There are several competencies required to be successful in this position.

The following are some of the most important and definitions of each are included at the end of this job posting:

• Safety and Security , Quality of work , and Results-Orientation .


• Required Qualifications  Experience with installing & handling various fiber optic cable types including single mode & multimode.   Willingness to work in confined spaces, if necessary.   Keen attention to detail and adherence to established standards.   Powerful sense of accountability for safety, quality, and productivity   Openness and availability to work flexible long hours, based on project requirements.    Able to lift up to 50lbs and can carry a ladder.   Must have a valid driver’s license with a clean driving record   Preferred Qualifications  Two (2) years Fiber Optic and Cat6 Cable Installation   Experience configuring wireless equipment such as Ubiquiti, Cambium and Nokia.   Job Details and Physical Requirements  This role requires extensive travel with the ability to travel to various locations to perform job duties.
• Travel schedules may be predictable, or variable depending on the needs of the project and may take short trips, longer trips, or extended stays depending on the needs of the project.
• A company vehicle is provided.  Must be authorized to work in the United States.  Must be able to pass a background check and MVR screen.  This is a nonexempt position.  This is a full-time position.  This is a staff position.  This position is located in our Texas market.  The schedule for this position is variable and may require night or weekend availability as needed to fulfill the core duties of the role.  This position requires the ability to work outdoors in various extreme weather conditions, such as extreme heat or cold, rain or snow.  This position requires the ability to stand, walk, and climb on uneven surfaces and ladders for extended periods of time.  This position requires the ability to lift and carry heavy equipment or materials, up to 50 lbs.  This position requires the ability to operate heavy machinery, such as forklifts, aerial lifts, and telehandlers.  This position requires the ability to wear personal protective equipment, such as hard hats, safety glasses and steel-toed boots.  This position requires the ability to crouch and stand in undefined positions in narrow spaces to operate machinery or manufacturing machines.  COMPENSATION & BENEFITS Base pay is paid at an hourly rate.
• The hourly range for this position is $22.00 to $28.00 depending on experience.
• Paid Life Insurance, medical plans, PTO, holidays.
• Dental and vision options.
  
  401(k) with match.
• ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist.
• Our goal is to bring the highest quality fiber optic-based broadband services to these communities.
• In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.
• NOTICES Vero participates in E-Verify.
• Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.

Required Skill Profession

Other Installation, Maintenance, And Repair Occupations