Urgent! Telecom Operator Job Opening In Chicago – Now Hiring Rush University Medical Center
**Job Description**
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hospital Operators
**Work Type:** Full Time (Total FTE between 0.9 and 1.0)
**Shift:** Shift 1
**Work Schedule:** 8 Hr (6:00:00 AM - 2:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
**Pay Range:** $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data.
The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position.
Offers may vary depending on the circumstances of each case.
**Summary:**
The Operator will handle internal and external calls to the institution and provides the needed information/service or routes the caller to the appropriate location.
The Operator responds to user complaints to resolve problems associated with the institution's telecommunications systems.
The Operator will diagnose problem through discussions with users with users and coordinates internal telecommunications support to resolve problems.
Handles internal and external calls to the institution and provides the needed information/service or routes the caller to the appropriate location.
Responds to user complaints to resolve problems associated with the institution's telecommunications systems.
Diagnoses problem's through discussions with users and coordinates internal telecommunications support to resolve problems.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
**Other information:**
**Required Job Qualifications:**
• High School Diploma or GED.
• One year work related experience operating PBX telephone system attendant consoles or other help desk related position.
• Excellent verbal communications skills.
• Basic analytical ability.
• Good working knowledge of how to operate a PC.
• Ability to handle emergency and emotionally-charged callers.
• Excellent diction and strong customer focus.
**Physical Demands:**
• Must work able to work weekends and holidays.
**Responsibilities:**
1.
Handles calls received on the institution's main telephone number, determines which department or individual would be best suited to handle the caller's needs, and routes the caller to that department or individual.
2.
Handles internal calls for assistance, determines the caller's needs, and provides the needed information / service or routes the caller to the appropriate department or individual.
3.
Know the functions of the various departments to ensure that callers are routed to the appropriate location.
4.
As the first point of contact for most external and internal parties calling the institution ensures that the caller is treated politely and with utmost respect.
5.
Provides meet-me paging services as required.
6.
Handles emergency calls received from within the institution and notifies the appropriate parties according to established procedures.
7.
Answers repair calls received from end users and gathers information to assist in prompt repair.
8.
Coordinates internal support to resolve problems.
9.
Makes changes to the paging and Tele management system databases as appropriate while maintaining their integrity.
10.
Acts as a backup to the other Telecommunications positions when needed.
11.
Please Note: The Operator will work at both Rush University Medical Center and Rush Oak Park.
Rush is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Position** Telecom Operator
**Location** US:IL:Chicago
**Req ID** 21431
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Unlock Your Telecom Operator Potential: Insight & Career Growth Guide
Real-time Telecom Operator Jobs Trends in Chicago, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Telecom Operator in Chicago, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 29317 jobs in United States and 111 jobs in Chicago. This comprehensive analysis highlights market share and opportunities for professionals in Telecom Operator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Rush University Medical Center is currently hiring and seeking a Telecom Operator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Telecom Operator Jobs Chicago.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rush University Medical Center adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Telecom Operator Jobs United States varies, but the pay scale is rated "Standard" in Chicago. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Telecom Operator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Telecom Operator interview at Rush University Medical Center, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rush University Medical Center's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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