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Temporary IT Support Analyst Job Opening In Alpharetta – Now Hiring Cennox


Job description

Position Summary :



  •   This Temporary IT Support Analyst will be responsible for supporting the IT Team during the update from Windows 10 to Windows 11.

  • For three to six months, this individual will be replacing as many devices as possible across the US user base, and providing first and second line technical support to end users on various issues and problems relating to hardware, software, and peripherals.
  • This role will also be responsible for responding to, documenting, and resolving service tickets in a timely manner.
  • Due to the nature of this project, the bolded skill requirements below are non-negotiable as this individual will be expected to hit the ground running, with minimal training.

Duties and Responsibilities :



  •   Perform root cause analysis, develop checklists for typical problems, and recommend procedures and controls for problem prevention.

  • Take ownership of user problems, technical diagnosis, and issue resolution for onsite or remote-based employees.
  • Configure, issue, and support end-user hardware, including desktops, laptops, smartphones, tablets, and computing accessories.
  • Oversee asset and stock management.
  • Maintain accurate records of user issues and solutions in the knowledge base.
  • Systems administration, including Active Directory, Office 365, and a variety of web-based SaaS products.
  • Work with HR/Line Managers to ensure new starter equipment is ready for their first day.
  • Train staff on applications and systems, including ability to create clear, concise, and useful tech guides for all staff.
  • Basic administration of corporate IP phone system and mobile phone account maintenance.
  • Performs other duties as assigned.

Skills and Requirements :



  •   Demonstrated experience working with IT.

  • Strong knowledge of technology and various software systems Experience administering Office 365, Windows Server, and Active Directory (AD) is required.
  • Ability to learn new tech- gadgets and software systems and use them effectively.
  • Experience supporting Microsoft Office projects.
  • Knowledge of Microsoft based desktops and server operating systems; specifically Windows 10 and 11.
  • Excellent communication skills via phone and in writing.
  • Self-motivated with an ability to learn and progress skills and knowledge within the IT industry.

New PC/laptop builds and mobile device setup User creation Diagnosing hardware/software issues Prioritizing incidents Network connectivity issue resolutions Printer troubleshooting Exchange Creation of technical documentation Autopilot and Intune   Education and Experience:



  • Bachelor’s degree in Information Technology, a plus 2+ years in a help desk support role, required Physical Requirements: Ability to sit and stay focused for long periods of time Vision correctable to 20/20 Finger dexterity for keyboarding and computer usage Powered by JazzHR

  • Required Skill Profession

    Computer Occupations


  • Job Details

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Unlock Your Temporary IT Potential: Insight & Career Growth Guide


Real-time Temporary IT Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Temporary IT in Alpharetta, United States, highlighting market share and opportunities for professionals in Temporary IT roles.

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19411
22 Jobs in Alpharetta
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Download Temporary It Jobs Trends in Alpharetta and United States

Are You Looking for Temporary IT Support Analyst Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cennox adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Temporary IT Support Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Alpharetta. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Temporary IT Support Analyst?

Key qualifications for Temporary IT Support Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Temporary IT Support Analyst?

To improve your chances of getting hired for Temporary IT Support Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Temporary IT Support Analyst Job Success

Cennox interview tips for Temporary IT Support Analyst

Here are some tips to help you prepare for and ace your Temporary IT Support Analyst job interview:

Before the Interview:

Research: Learn about the Cennox's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Temporary IT Support Analyst interview at Cennox, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cennox's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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