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Urgent! Territory Technical Representative - West Region ND Job Opening In Albuquerque – Now Hiring CLAAS
Company: CLAAS of America Inc.
Location: Field Employees
Start Date: 09/01/2025
Professional Level: Professionals
Key Area: After Sales
MUST BE ELIGIBLE TO WORK IN THE U.S.
IDEAL LOCATIONS FOR THIS ROLE: JAMESTOWN, ND; FARGO, ND
CLAAS of America is part of a family-owned company that has people throughout North America.
As a team, we stand for the successful sales and service of the CLAAS product range in North America.
Together, with our sales partners, we strive to empower farmers to be the best in their fields.
Do you have what it takes to work with today’s most advanced agricultural machinery?
If you are ready to make the move for a brighter future, apply and become part of our success story!
Your role on our team:
The Territory Technical Representative (TTR) provides in-field technical support to dealer service personnel and directly assists in the on-going development of dealer’s ability to service and support CLAAS products.
The position utilizes a strong mechanical aptitude plus CLAAS machine functional and operational knowledge, the TTR properly determines CLAAS participation in machine issue events as well as the support and management of technical issue resolution by the Technical Group.
The position promotes the development of the CLAAS Brand with dealers, customers, and other CLAAS Employees.
• Provides technical and service support for CLAAS products at the dealer location or customer site within the assigned territory.
• Regularly prepares and presents detailed technical reports of product performance and reliability issues to the Regional Technical Manager (RTM) and Technical Support Center (TSC).
• Investigates dealer service concerns and effectively identifies resolutions within the assigned territory.
• Trains and provides support to dealer personnel on E-Service functions and other software tools (Partner.net, WEBTIC, WEBSI, etc.).
• Reviews, processes, and audits warranty claims for the dealers on regular basis and in a timely manner; conduct visual inspections of warranty returned parts at dealer locations and determine CLAAS disposition on warranty parts returns; resolves “out of warranty” issues with goodwill authorizations as directed by RTM.
Processes claims up to a maximum cost amount set by Director – Service.
• Assists with completion of Product Improvement Programs and Campaigns as requested within the assigned territory.
• Assists in training for dealer service technicians, both at dealer locations and at company training locations.
• Schedules dealer and customer visits as needed and directed by the technical needs of the Region Technical Manager.
• Reports customer and dealer visits and territory activity on a regularly scheduled basis.
• Promotes and cultivates the service and business through all channels.
Note: This position includes extensive domestic and occasional international travel by auto and air (during harvest, expect 80-100%); valid driver’s license with an acceptable driving history & passport is required.
Your profile:
• Bachelors’ Degree with emphasis in a technical and/or business field or related experience – Agricultural based study, a plus, or equivalent experience.
• 2-4 years’ related work experience, preferred.
• Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred.
• Ability to analyze agricultural equipment performance issues and quickly identify resolutions.
• Excellent technical communication skills in both written & oral form with excellent interpersonal skills.
• Proficient in the use of diagnostic tools (Elec.
& Hyd.), including computer based tools.
• Proficient computer use in MS Windows & main frame computer systems, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required.
Full-time Benefits Package Include:
We look forward to your application.
Your contact from our CLAAS Recruiting Team
Michelle Schefcik
CLAAS of America Inc.
michelle.schefcik@claas.com
Here you can gain exciting insights into the international working world of our family-owned company:
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Unlock Your Territory Technical Potential: Insight & Career Growth Guide
Real-time Territory Technical Jobs Trends in Albuquerque, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Territory Technical in Albuquerque, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 28773 jobs in United States and 69 jobs in Albuquerque. This comprehensive analysis highlights market share and opportunities for professionals in Territory Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CLAAS is currently hiring and seeking a Territory Technical Representative West Region ND to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Territory Technical Representative West Region ND Jobs Albuquerque.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CLAAS adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Territory Technical Representative West Region ND Jobs United States varies, but the pay scale is rated "Standard" in Albuquerque. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Territory Technical Representative West Region ND typically include Sales Representatives, Wholesale And Manufacturing and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Territory Technical Representative West Region ND interview at CLAAS, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CLAAS's products or services and be prepared to discuss how you can contribute to their success.
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