- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Tier 1 Customer Support (Part Time Contractor) Remote.
Urgent! Tier 1 Customer Support -(Part-Time Contractor)- Remote Job Opening In remote us – Now Hiring ExecOnline
At ExecOnline, we believe that leaders are within us and among us, which is why we strive to inspire others by creating a future-forward path.
Our mission?
To connect all leaders to their future potential.
In partnership with the world’s top business schools, we deliver career-enhancing programs for leaders and meaningful impact for enterprises.
We’re growing rapidly, and we’re hiring passionate, diverse, mission-driven talent to grow with us.
Tier 1 Customer Support (Part-Time Contractor)
The part-time Tier 1 Customer Support Agent is a remote-based contractor who is motivated to provide quick and effective service to worldwide participants in our online leadership development programs.
This person champions customer happiness, satisfaction, and success through patience, understanding, and product and technical know-how.
We have availability during time blocks 24 hours a day, 7 days a week.
We currently have specific need for coverage during 3:00 - 9:00 p.m. ET weekdays.
Weekends are possible.
You will serve as a point of contact for our clients with questions about their online learning experience, including providing solutions for technical issues and logistical and administrative matters.
Our Agents communicate with high-level executives from premier companies all over the world, and candidates must exude professionalism and possess strong written communication skills.
Our Agents are provided onboarding and ongoing training, resource materials, and the tools they need to be effective.
Experience working customer support for executives or businesses is highly valued.
Work in a SaaS/product or application setting, Salesforce or similar CRM, website backend/ administrative interfaces, and help desk software is highly valued.
Hours per week will vary over the year based on the ExecOnline program schedule.
We generally offer 10-20 hours per week, with the possibility of additional hours based on volume.
Candidates must be authorized to work in the US.
What you will do:
What you need to succeed:
To apply for this position, please submit a copy of your resume, brief cover letter (including how you heard about us), and an address to your LinkedIn profile.
Candidates must be located and authorized to work in the US.
WARNING - EMPLOYMENT OFFER SCAMS: We have been alerted to phishing schemes in which scammers may be posing as ExecOnline recruiters and issuing false offers of employment - either via LinkedIn, text, or directly over email.
Please be aware that any official ExecOnline email communication will originate from an email address ending in @.
Additionally, while our recruiters do contact potential candidates proactively via LinkedIn and we do occasionally partner with third-party recruitment agencies, no offer of employment will ever be made via LinkedIn or text, and all offers will be preceded by multiple formal conversations with recruiters and hiring managers conducted over Zoom.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official ExecOnline letterhead.
Please be vigilant in all of your job search activity, and if you have any questions please contact .
Please note, only full-time employees are eligible to enroll in ExecOnline's employee benefits program.
Benefits, Perks, and Resources:
Commitment to diversity, equity, and inclusion is our ethos.
We take diversity in hiring seriously, and encourage you to apply, even if you don’t meet every bullet point to a “T.”
If you have a disability, or any other need that requires an accommodation, please reach out to the recruiting team - we’re happy to help!
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Tier 1 Potential: Insight & Career Growth Guide
Real-time Tier 1 Jobs Trends in remote, us, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Tier 1 in remote, us, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 15247 jobs in United States and 146 jobs in remote, us. This comprehensive analysis highlights market share and opportunities for professionals in Tier 1 roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ExecOnline is currently hiring and seeking a Tier 1 Customer Support (Part Time Contractor) Remote to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Tier 1 Customer Support (Part Time Contractor) Remote Jobs remote us.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ExecOnline adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Tier 1 Customer Support (Part Time Contractor) Remote Jobs United States varies, but the pay scale is rated "Standard" in remote us. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Tier 1 Customer Support (Part Time Contractor) Remote typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Tier 1 Customer Support (Part Time Contractor) Remote, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Tier 1 Customer Support (Part Time Contractor) Remote interview at ExecOnline, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ExecOnline's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Tier 1 Customer Support (Part Time Contractor) Remote is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!