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Urgent! Tier 1, IT Help Desk Support Job Opening In Austin – Now Hiring Centre Technologies
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.
Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.
Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
+ Hybrid Work Options, Paid Time Off, and Paid Holidays
+ Medical, Dental, Vision, and 401(k) with employer match contributions
+ Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
+ Problem management and escalation of issues in a timely manner
+ Prioritization of tasks and meeting of deadlines, excellent time management skills
+ Excellent troubleshooting and assessment skills
+ Excellent written/verbal communication skills
+ Must be a team player with outstanding customer service skills
+ Entry of time sheets, expense reports and documentation on or before deadline
+ Keep up-to-date on market trends, theory and new ways of doing things; embrace change
+ Assist with change-management activities
+ Prepare and deliver complete and concise documentation for all projects
+ Present progress reports to immediate supervisor and or Project Manager (if so assigned)
+ Help turn business problems into technical solutions
+ Manage deployment of equipment in compliance with established technology policies.
+ Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
+ 2+ years experience in IT related study or field.
+ Must possess basic knowledge and experience with:
+ Windows 7/8/10
+ Microsoft Office suite
+ Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
+ Understanding of basic network concepts
+ Understanding of application, desktop, and server virtualization
+ Understanding of Desktop Deployment / Imaging
+ Bachelor’s Degree a plus
Desired Experience/Certifications
+ Certifications
+ CompTIA A+ Certification a plus
+ MDAA, MCSA
+ Windows Server 2008/ 2012/ 2016
+ Microsoft Office 365 Admin portal
+ Understanding of File Permissions (NTFS & Sharing)
+ High School Degree required
+ Associate's Degree or higher preferred
Work Environment and Physical Demands
+ Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
+ Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
+ Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
+ The noise level in the work environment is moderate.
+ Frequent local travel required
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Unlock Your Tier 1 Potential: Insight & Career Growth Guide
Real-time Tier 1 Jobs Trends in Austin, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Tier 1 in Austin, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 15604 jobs in United States and 59 jobs in Austin. This comprehensive analysis highlights market share and opportunities for professionals in Tier 1 roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Centre Technologies is currently hiring and seeking a Tier 1, IT Help Desk Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Tier 1, IT Help Desk Support Jobs Austin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Centre Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Tier 1, IT Help Desk Support Jobs United States varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Tier 1, IT Help Desk Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Tier 1, IT Help Desk Support interview at Centre Technologies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Centre Technologies's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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