• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Tier 1 Network Operations Analyst Job Opening In Larkspur – Now Hiring Mosaic NetworX


Job description

Location: Costa Rica

Job Description:


Mosaic NetworX is looking for motivated individuals to join our NOC team.

The NOC will be a world-class organization aimed at delivering the best in-kind services to our commercial customer base.


This role is responsible for monitoring, and maintaining services we offer to our customers by working with our internal Provisioning & Engineering Teams, along with our external vendors.

The NOC Analysts will be inquisitive information seekers focused on restoring services during an outage, determining the root cause, and identifying ways to improve our services.

On any given day, the NOC will be working on anything from a single customer issue with a field tech on site, to a turn-up of a new site, to a service outage.

Each day will bring new challenges with lots of opportunities for growth and improvement.


Specific Responsibilities:

  • Proactively update customers with ticket status and next steps per SLA

  • Drive tickets to resolution in a timely manner and escalate as needed

  • Troubleshooting connectivity issues to the Internet or between customer sites across multiple technologies

  • Work with Engineering and Provisioning team members to turn up or troubleshoot services

  • Work with 3rd party carriers and vendors to turn up or troubleshoot services

  • Assist with coordination and communication during network events

  • Manage multiple tickets at the same time

  • Identify process gaps and suggest recommendations

  • Create and update trouble tickets to reflect the most current status of any open issues

  • Create and update documentation and run books

  • Responsibilities may change due to business requirements
  • Qualifications/Experience:

  • Excellent customer service skills

  • Strong attention to detail

  • Excellent verbal and written communication skills

  • Ability to work independently to solve problems

  • Basic understanding of networking and computer systems

  • Ability to manage multiple tasks and communicate status to customers and internal stakeholders

  • Ability to effectively communicate across multiple disciplines and varying technical abilities

  • Ability to follow complex technical procedures in order to troubleshoot the network

  • Ability to work off hours and perform on-call duties
  • Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Koniag Government Services hiring Tier 1 Network Administrator Job in Washington, DC, United States
    Koniag Government Services
    Washington, DC, United States
    Tyto Athene hiring Network Operations Center Tier 1 Shift Lead Job in Ashburn, VA, United States
    Tyto Athene
    Ashburn, VA, United States
    Systems Engineering Solutions Corporation hiring Network Operations Center Tier 1 Shift Lead Job in Ashburn, VA, United States
    Systems Engineering Solutions Corporation
    Ashburn, VA, United States
    Systems Engineering Solutions Corporation hiring Network Operations Center Tier 1 Shift Lead Job in Ashburn, Virginia, , United States
    Systems Engineering Solutions Corporation
    Ashburn, Virginia, , United States
    CACI International hiring Network Operations Center- NOC Tier 1 and 2 Job in Washington, DC, United States
    CACI International
    Washington, DC, United States
    CACI International hiring Network Operations -Tier 2 NETOPS Job in Washington, DC, United States
    CACI International
    Washington, DC, United States
    CACI International hiring Network Operations -Tier 2 NETOPS Job in Reston, VA, United States
    CACI International
    Reston, VA, United States
    TEKsystems hiring Tier 1 Job in Coppell, TX, United States
    TEKsystems
    Coppell, TX, United States
    Resource Management Concepts, Inc. hiring Cyber Defense Analyst (Tier 1) Job in Quantico, Virginia, United States
    Resource Management Concepts, Inc.
    Quantico, Virginia, United States
    GovCIO hiring Tier 1 Service Desk Analyst Job in Washington, DC, United States
    GovCIO
    Washington, DC, United States
    The Tatitlek Corporation hiring Service Desk Analyst Tier 1 Job in Washington, District of Columbia, United States
    The Tatitlek Corporation
    Washington, District of Columbia, United States
    Resource Management Concepts, Inc. hiring Cyber Defense Analyst (Tier 1) Job in Quantico, Virginia, , United States
    Resource Management Concepts, Inc.
    Quantico, Virginia, , United States
    Fiserv hiring Network Operations Analyst Job in Omaha, NE, United States
    Fiserv
    Omaha, NE, United States
    Fiserv hiring Network Operations Analyst Job in Omaha, NE, United States
    Fiserv
    Omaha, NE, United States
    Fiserv hiring Network Operations Analyst Job in Omaha, NE, United States
    Fiserv
    Omaha, NE, United States
    Fiserv hiring Network Operations Analyst Job in Omaha, NE, United States
    Fiserv
    Omaha, NE, United States
    Fiserv hiring Network Operations Analyst Job in Omaha, NE, United States
    Fiserv
    Omaha, NE, United States
    Raymond James Financial, Inc. hiring Network Operations Analyst Job in Southfield, MI, United States
    Raymond James Financial, Inc.
    Southfield, MI, United States
    Raymond James Financial, Inc. hiring Network Operations Analyst Job in Saint Petersburg, FL, United States
    Raymond James Financial, Inc.
    Saint Petersburg, FL, United States
    Raymond James Financial, Inc. hiring Network Operations Analyst Job in Saint Petersburg, FL, United States
    Raymond James Financial, Inc.
    Saint Petersburg, FL, United States
    Raymond James Financial, Inc. hiring Network Operations Analyst Job in Southfield, MI, United States
    Raymond James Financial, Inc.
    Southfield, MI, United States
    CYNET SYSTEMS hiring Network Operations Analyst Job in Fairfield, California, , United States
    CYNET SYSTEMS
    Fairfield, California, , United States
    CYNET SYSTEMS hiring Network Operations Analyst Job in Fairfield, California, , United States
    CYNET SYSTEMS
    Fairfield, California, , United States
    GTT, LLC hiring Network Operations Analyst Job in Fairfield, California, , United States
    GTT, LLC
    Fairfield, California, , United States
    V2X hiring Senior Network Operations Engineer (Tier 3) Job in Colorado Springs, Colorado, United States
    V2X
    Colorado Springs, Colorado, United States
    CACI International hiring Network Operations Center (NOC) Tier 3 Job in Denver, CO, United States
    CACI International
    Denver, CO, United States
    CACI International hiring Network Operations Center (NOC) Tier 3 Job in Springfield, VA, United States
    CACI International
    Springfield, VA, United States
    V2X hiring Senior Network Operations Engineer (Tier 3) Job in Colorado Springs, CO, United States
    V2X
    Colorado Springs, CO, United States
    V2X hiring Senior Network Operations Engineer (Tier 3) Job in El Segundo, CA, United States
    V2X
    El Segundo, CA, United States
    V2X hiring Journeyman Network Operations Engineer (Tier 2) Job in Aurora, CO, United States
    V2X
    Aurora, CO, United States
    V2X hiring Journeyman Network Operations Engineer (Tier 2) Job in Colorado Springs, CO, United States
    V2X
    Colorado Springs, CO, United States
    V2X hiring Journeyman Network Operations Engineer (Tier 2) Job in Colorado Springs, CO, United States
    V2X
    Colorado Springs, CO, United States

    Unlock Your Tier 1 Potential: Insight & Career Growth Guide


    Real-time Tier 1 Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Tier 1 in Larkspur, United States, highlighting market share and opportunities for professionals in Tier 1 roles.

    15328 Jobs in United States
    15328
    1 Jobs in Larkspur
    1
    Download Tier 1 Jobs Trends in Larkspur and United States

    Are You Looking for Tier 1 Network Operations Analyst Job?

    Great news! is currently hiring and seeking a Tier 1 Network Operations Analyst to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mosaic NetworX adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Tier 1 Network Operations Analyst Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Larkspur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Tier 1 Network Operations Analyst?

    Key qualifications for Tier 1 Network Operations Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Tier 1 Network Operations Analyst?

    To improve your chances of getting hired for Tier 1 Network Operations Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Tier 1 Network Operations Analyst Job Success

    Mosaic NetworX interview tips for Tier 1 Network Operations Analyst

    Here are some tips to help you prepare for and ace your Tier 1 Network Operations Analyst job interview:

    Before the Interview:

    Research: Learn about the Mosaic NetworX's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Tier 1 Network Operations Analyst interview at Mosaic NetworX, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mosaic NetworX's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Tier 1 Network Operations Analyst Positions

    Setting up job alerts for Tier 1 Network Operations Analyst is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!