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Urgent! Tier 2 Tech / Service Desk Supervisor In Training Job Opening In Albuquerque – Now Hiring Computer Corner - Albuquerque
Title: Tier 2 MSP Technician & Service Desk Supervisor in Training
Compensation: $27/hr OR $56,160/yr W-2, Non-Exempt
Note: This role follows an internal apprenticeship schedule designed to grow you into a Service Desk Supervisor.
The program is structured on an 18-month timeline broken into three 6-month phases.
With each phase, as long as you're demonstrating competency in the areas outlined in the apprenticeship plan, you'll be eligible for a predetermined pay increase upon graduating the level with a max pay of $29/hr.
Starting Pay: $27/hr
Phase 2: $28/hr
Phase 3/Team Lead: $29/hr
Schedule: Full-Time | Monday – Friday | 8AM – 5PM MST
Location: On-Site in Albuquerque, NM (Jefferson & I-25)
Reports To: Operations Manager (initially) and President (Phase 3)
Our Core Values & Culture
At Computer Corner, we're tech-loving troubleshooters who believe in Customer Service First, then Technical Expertise-because a friendly, helpful attitude matters as much as skills.
We value excellence, responsiveness, and honesty in every interaction, and we celebrate wins big and small.
We're looking for an experienced Tier 2 Technician who's ready for the next step: growing into a Service Desk Supervisor.
If this sounds like you, check out our internal apprenticeship plan at .
What You'll Be Doing
Tier 2 Technical Support (60%)
Success Metric:
Tech Stack Mastery & Deployment (15%)
Success Metrics:
Service Desk Supervisor Apprenticeship (25%)
Success Metrics:
What We're Looking For
Why You'll Love Working with Us
Career Path at Computer Corner
Start as a Tier 2 Technician, taking ownership of boards, SOPs, and escalated tickets.
As you demonstrate consistency, you'll step into a Team Lead role, mentoring Tier 1s, leading service huddles, and owning SLA/backlog reporting.
Along the way, you'll be mentored by our Sr. Network Engineer (advancing your technical skills) and by our President (advancing your leadership skills) .
From there, doors open to Service Delivery Manager and higher leadership opportunities, as you help the company achieve its growth goals.
Ready to Join the Team?
Here's how we hire:
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Unlock Your Tier 2 Potential: Insight & Career Growth Guide
Real-time Tier 2 Jobs Trends in Albuquerque, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Tier 2 in Albuquerque, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 16483 jobs in United States and 21 jobs in Albuquerque. This comprehensive analysis highlights market share and opportunities for professionals in Tier 2 roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Computer Corner - Albuquerque is currently hiring and seeking a Tier 2 Tech / Service Desk Supervisor In Training to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Computer Corner - Albuquerque adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Tier 2 Tech / Service Desk Supervisor In Training Jobs United States varies, but the pay scale is rated "Standard" in Albuquerque. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Tier 2 Tech / Service Desk Supervisor In Training typically include Supervisors Of Office And Administrative Support Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Tier 2 Tech / Service Desk Supervisor In Training interview at Computer Corner - Albuquerque, research the company, understand the job requirements, and practice common interview questions.
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