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Training and Development Manager Job Opening In Grand Rapids – Now Hiring SERVPRO of Preferred Fire and Water, LLC


Job description

Benefits:


  • Professional Development

  • 401(k)

  • Competitive salary

  • Opportunity for advancement

  • Paid time off

  • Training & development





Training and Development Manager – Support Staff, Empower Teams




Are you a passionate and experienced Training and Development professional who thrives on empowering people, enhancing skills, and driving continuous learning?

Do you enjoy making a meaningful impact by designing effective training programs, fostering professional growth, and building a culture of development and excellence?




Join our veteran-led, family-owned SERVPRO franchise team! As the Project Manager, you’ll orchestrate daily operations, mentor employees, and deliver exceptional service—making fire and water damage feel “Like it never even happened!”



Why You’ll Love This Role


  • A People-First Culture: Join a collaborative, learning-focused team that values empathy, inclusion, and the continuous development of its people.

  •  Strategic Impact: You’ll design and lead impactful training initiatives that upskill teams, support career growth, and cultivate a culture of learning and high performance.

  •  Continuous Growth: Deepen your expertise in instructional design, leadership development, and organizational learning—this is a purpose-driven career, not just a job.


What You’ll Do

  • Ensure and maintain compliant employment files and records accuracy

  • Manage and solve employee relations issues

  • Answer employee payroll, benefits, and basic HR questions

  • Ensure accurate completion and filing of onboarding paperwork

  • Assigning uniforms and tools to employees

  • Assist with payroll as needed

  • Fulfill hiring needs through various recruiting efforts which may include - online hiring platforms, attending career fairs, networking opportunities and conducting interviews.


  • Conduct jobsite production and safety check-ins

  • Conduct jobsite training

  • Conduct safety training, set up OSHA mandated in-house training

  • Conduct staff check-ins

  • Ensure employee compliance with company policies and procedures

  • Register / Sign up employees for continuing education opportunities

  • Assist technicians load work vehicles at beginning of workday and sign out equipment as needed

  • Provide day-to-day performance guidance to employees

  • Assisting crews in the field complete mitigation work as needed

  • Perform other job duties as assigned

What You Bring

  • High school diploma/GED required; Associate’s or Bachelor’s degree in a related field preferred.

  • 3+ years of personnel development and employee training experience.

  • Strong leadership abilities, detail orientated, and process-driven mindset.

  • Excellent organizational, communication, multitasking, and ethical work habits.

  • Valid driver’s license.


Schedule
Full-time, between the hours of 7AM–7PM (Mon–Fri), minimum 40hrs/week.

Expect occasional evenings and travel in service areas.

Physical Demands
Frequent sitting, typing, walking between offices and using phone/computer.

Occasional lifting up to 50 lbs, utilizing SERVPRO Solvents, hand tools and equipment.

This is an office and hands-on role mixed with management duties.






Ready to Inspire Growth and Learning?
If you're passionate about developing people, building engaging learning experiences, and driving organizational growth through education—this role is for you.

You bring the vision and expertise; we’ll provide the platform, support, and opportunities to make a lasting impact.





Apply Now
Send your resume and showcase your HR expertise, team development experience, and any relevant certifications in human resources or leadership.

Tell us why you’re ready to elevate our people and strengthen our culture—and together, we’ll build a workplace where every team member thrives.



All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Training and Potential: Insight & Career Growth Guide


Real-time Training and Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Training and in Grand Rapids, United States, highlighting market share and opportunities for professionals in Training and roles.

147254 Jobs in United States
147254
775 Jobs in Grand Rapids
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Download Training And Jobs Trends in Grand Rapids and United States

Are You Looking for Training and Development Manager Job?

Great news! is currently hiring and seeking a Training and Development Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SERVPRO of Preferred Fire and Water, LLC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Training and Development Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Grand Rapids. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Training and Development Manager?

Key qualifications for Training and Development Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Training and Development Manager?

To improve your chances of getting hired for Training and Development Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Training and Development Manager Job Success

SERVPRO of Preferred Fire and Water, LLC interview tips for Training and Development Manager

Here are some tips to help you prepare for and ace your Training and Development Manager job interview:

Before the Interview:

Research: Learn about the SERVPRO of Preferred Fire and Water, LLC's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Training and Development Manager interview at SERVPRO of Preferred Fire and Water, LLC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SERVPRO of Preferred Fire and Water, LLC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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