Urgent! Training & Client Support Analyst - 127432 Job Opening In San Diego – Now Hiring UC San Diego
The Training & Client Support Analyst will work with Research Administration Project Teams, the Senior Training & Client Support Analyst and Managing Director of Research Operations and Analytics to respond to help desk cases and review data to address training gaps and provide opportunities for coaching and reinforcement.
The Training & Client Support Analyst will also assist with additional research administration training and communication needs, including scheduling and coordinating training sessions, develop training materials, webinars, knowledge based articles and periodically leading training activities/exercises under the direction of the Managing Director of Research Operations and Analytics and/or the Senior Training & Client Support Analyst.
The Training & Client Support Analyst offers high level assistance and client support to UC San Diego's electronic research administration systems which support campus-wide business applications.
The Office of Contract & Grant Administration at University of California, San Diego, is committed to actively promoting our Principles of Community and continually advancing equity, diversity, and inclusion within all levels of our organization.
In line with the goals of UC San Diego’s Strategic Plan for Inclusive Excellence supporting a diverse faculty, staff, and student body and fostering a positive and welcome climate where all are valued, we strongly encourage candidates from underrepresented communities to apply.
QUALIFICATIONS
Degree in Instructional Design, Cognitive Science, Business, Education, Public Administration or Project Management, and two years of experience in training, or equivalent combination of education and experience.
Skill in professional quality adult instructional design, development and/or delivery.
Familiar with current training programs and trends.
Experience developing and administering formal technical training to users at a variety of levels.
Ability to conduct escalated, broad technical support including software tests, analyzing test results, and producing reports of conclusions and recommendations.
Working knowledge of conducting needs assessment.
Applied knowledge in identifying and assessing training needs.
Good analytical skills to understand how business needs can be addressed through the design and delivery of training programs.
Good verbal, written and interpersonal communication skills and good presentation skills.
Ability to speak effectively in public to diverse audiences.
Skill in conceptualizing and developing theoretical and practical frameworks that describe complex ideas in understandable, usable ways.
Ability to express complex or technical content in understandable terms, and specifically skilled in writing and developing content for the web.
Skilled in the proofreading, editing, content style, flow, and tone of informational materials.
Skill in negotiating and exchanging ideas with others and to arrive jointly at decisions, conclusions, or solutions.
Must have ability to motivate and maintain good morale and productivity and create and maintain team spirit and harmony.
Effective interpersonal skills to work with both technical and nontechnical personnel at various levels in the organization.
Demonstrated problem-solving skills.
Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
Demonstrated judgment to delegate/escalate issues appropriately.
Demonstrated ability to work independently and under pressure, to manage multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness.
Demonstrated skill in conducting research for development and evaluation of training projects, courses, and instructional resources.
SPECIAL CONDITIONS
U.S. person status is required for this position in order to comply with the Arms Export Control and Export Administration Act.
U.S. persons are U.S. citizens, legal permanent residents as defined by 8 U.S.C. 1101(a)(20) or protected individuals as defined by 8 U.S.C. 1324b(a)(3).
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Unlock Your Training Client Potential: Insight & Career Growth Guide
Real-time Training Client Jobs Trends in San Diego, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Training Client in San Diego, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 30709 jobs in United States and 762 jobs in San Diego. This comprehensive analysis highlights market share and opportunities for professionals in Training Client roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! UC San Diego is currently hiring and seeking a Training & Client Support Analyst 127432 to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UC San Diego adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Training & Client Support Analyst 127432 Jobs United States varies, but the pay scale is rated "Standard" in San Diego. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Training & Client Support Analyst 127432 typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Training & Client Support Analyst 127432 interview at UC San Diego, research the company, understand the job requirements, and practice common interview questions.
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