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Urgent! Training/Support Supervisor Job Opening In Berlin – Now Hiring TidalHealth



Job description

Training/Support Supervisor 

Why work at TidalHealth?

Looking for a rewarding place to work?

Choose TidalHealth, which now includes three hospitals – TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland.

All three hospitals are “A” rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors.




Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance.

Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Training/Support Supervisor Position Summary 

The Training/Support Supervisor is responsible for oversight of training for all functions of the organization’s revenue cycle functions from point of contact into the physician/hospital practice/service through payment.

This position ensures maximization of revenue and cash flow while maintaining the highest levels of patient, physician, employee and other customer relations.

This position is responsible for the standardized application of policies and procedures, system software, and uniform training in the physician offices and hospital departments.

In conjunction with these duties, this position spends a portion of their work week at the office locations or webinars if appropriate.

Training/Support Supervisor Position Requirements

Education

  • High school diploma or GED equivalent required.
  • Associates of Arts Degree is required with concentration in Business preferred.
  • Bachelor's Degree preferred.

  • Required License and/or Certification

  • Credentialed in at least one training course for Epic within one (1) year of hire.
  • Must have have valid driver’s license, a driving record deemed appropriate by Tidal Health, and reliable transportation.
  • Experience

  • At least five (5) years of experience, with at least two (2) years’ supervisory experience, in third party billing, front office operations and hospital registration, and health care receivables management in a physician/hospital setting strongly preferred.
  • Extensive knowledge of regulatory compliance issues, uniform billing requirements, HIPAA transaction code sets, State and Federal collection law, and payer contractual relationships preferred.
  • Microcomputer skills using Microsoft Word/Excel/Outlook and other software to organize and present data required.
  • Training/Support Benefits 

  • Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition reimbursement and more! 


  • Required Skill Profession

    Supervisors Of Office And Administrative Support Workers



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      Unlock Your Training Support Potential: Insight & Career Growth Guide


    • Real-time Training Support Jobs Trends in Berlin, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Training Support in Berlin, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 54684 jobs in United States and 41 jobs in Berlin. This comprehensive analysis highlights market share and opportunities for professionals in Training Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Training/Support Supervisor Job?

      Great news! is currently hiring and seeking a Training/Support Supervisor to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TidalHealth adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Training/Support Supervisor Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Berlin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Training/Support Supervisor?

      Key qualifications for Training/Support Supervisor typically include Supervisors Of Office And Administrative Support Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Training/Support Supervisor Job Success
      TidalHealth interview tips for Training/Support Supervisor

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the TidalHealth's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Training/Support Supervisor interview at TidalHealth, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TidalHealth's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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