Unarmed Security Team Lead Multi Site Field Supervisor

Job description

UNARMED SECURITY TEAM LEAD

Step Up. Lead with Purpose.

Build the Team Behind the Badge.
GCI Security, Inc.

– Greater St. Louis Area

POSITION SUMMARY

This is more than a post — it's your first real step into leadership with GCI Security.

As an Unarmed Security Team Lead, you'll supervise a team of 3–6 unarmed officers across 1–3 client sites while continuing to serve in the field.

This hybrid role blends on-site coverage with administrative and leadership hours, including site visits, officer coaching, and recruiting.

Team Leads are the foundation of our frontline leadership.

They set the tone on-site, reinforce GCI's standards, and help identify and develop the next wave of officers ready to lead.

You'll work closely with Security Captains and company leadership to improve performance, fill gaps, and elevate the service our clients receive every day.

Starting Pay: $19.00-20.00 per hour (depending on experience) with unlimited long-term earnings potential as part of GCI's Fast-Track Leadership Program.

Hours & Schedule: Flexible, full-time schedule with approximately 32 hours spent on post and 8 hours completing site check-ins and management/administrative tasks.

Evening and overnight hours required in order to touch base with 2nd and 3rd shift officers.

For those ready to step up, this role is designed to be a launchpad — not a landing spot.

Our goal is to develop field leaders, mobile supervisors, trainers, and even future executives from within.

We're building a team of growth-minded professionals, not just shift-fillers.

If you're open to learning the business side of security and eventually stepping into customer-facing, leadership, or business development roles, GCI is the place to grow.

ABOUT US

At GCI Security, we believe great security is about more than having someone on-site — it's about trust, presence, and purpose.

We're a locally owned company that was the first to deliver private security services to local taxing districts in St. Louis.

Today, we continue to lead the industry by providing worry-free, professional guarding services that protect what matters most.

Our mission is clear: Built to empower.

Driven to protect.

Trusted to deliver worry-free guarding at the highest standard.

We serve private neighborhoods, corporate offices, retail properties, industrial sites, and more — delivering proactive protection through visible presence and responsive service.

At GCI, we don't just fill shifts — we build careers.

Our team lives by five core values: Professionalism.

Accountability.

Growth.

Communication.

Integrity. These values shape how we hire, train, and promote from within.

If you take pride in your work and want to grow with a company that backs you up, GCI is the place to do it.

If you share these values and want to lead from the front, you'll fit right in.

To confirm you've read this posting carefully, you'll be asked to enter the key word “purpose” when applying.

BENEFITS & PERKS

• Fast-track leadership opportunities (from field to the front office with clear advancement opportunities!)
• Flexible scheduling options
• Real career growth, from field to executive career paths
• Company funded quarterly training & professional skill development
• Supportive, hands-on leadership
• Performance-based bonuses & recognition
• Diverse sites and roles
• Licensing-reimbursement program
• Uniform & equipment reimbursement programs

OBJECTIVES

• Supervise a team of 3–6 security officers across 1–3 client sites.
• Split duties between fieldwork (approx.
  
  32 hours) and admin/site support (approx.
  
  8 hours).
• Coach officers, conduct site visits, complete audits, and reinforce post orders.
• Coordinate with scheduling to ensure shift coverage and fill in as needed.
• Recruit and refer new officers (you'll be rewarded for helping us grow).
• Partner with Security Captains to identify and train future Team Leads.
• Communicate consistently with leadership to provide field-level insights and improvement opportunities.
• Contribute to a high-performing, values-aligned leadership culture inside GCI.
• Represent the GCI brand in the field with pride, consistency, and clarity of mission.
• Provide a strong, visible security presence to deter threats and maintain a safe environment.
• Conduct routine foot and/or vehicle patrols to monitor premises, secure perimeters, and identify safety concerns.
• Respond to disturbances, emergencies, or suspicious activity with sound judgment and professionalism.
• Enforce access control procedures, check credentials, and manage entry to secure areas.
• De-escalate tense situations using calm, confident communication.
• Clearly document all incidents, observations, and actions taken during your shift.
• Coordinate with GCI supervisors, law enforcement, or emergency services as needed.
• Ensure proper care, control, and legal compliance regarding all issued firearms and equipment.
• Arrive on time, in full uniform, ready to execute post orders and respond to real-time site needs.
• Uphold all safety, legal, and ethical standards in accordance with GCI policy and Missouri law.

COMPETENCIES

• Leads with integrity, presence, and clarity — even under pressure.
• Strong communicator: listens actively, speaks with authority, and documents thoroughly.
• Holds others accountable without sacrificing team morale or respect.
• Comfortable navigating challenging personnel or client issues.
• Demonstrates sound judgment, situational awareness, and ethical conduct.
• Strong understanding of private security best practices and Missouri regulations.
• Flexible schedule to fill in on supervised posts as needed.
• Growth-minded: always looking for ways to improve systems, people, and outcomes.
• Proactive thinker who anticipates problems and takes ownership of results.
• Organized, responsive, and adaptable to the needs of a fast-moving company.
• Earns the trust of officers, clients, and leadership through professionalism and follow-through.
• Builds trust with clients, colleagues, and the communities we serve.

EDUCATION & EXPERIENCE

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Must have a current and valid St. Louis City/County security license (required).
  
• At least 3 years of supervisory experience in security or a related field (required).
  
• First Aid/CPR, de-escalation, or emergency response training (strongly preferred).
  
• Must pass a criminal background check and drug screening.
• Prior military or law enforcement experience (strongly preferred).
• Must have reliable transportation to and from assigned job sites.
• Must be authorized to work in the United States (required).

PHYSICAL REQUIREMENTS

• Must be able to stand and walk for extended periods (up to 8–12 hours per shift).
• Ability to patrol on foot or in a vehicle, depending on the post assignment.
• Must be able to respond quickly to emergencies and navigate stairs, uneven surfaces, or outdoor environments as needed.
• Work may be performed indoors or outdoors in various weather conditions, including heat, cold, and rain.
• Must be able to observe and hear accurately to assess environments and respond appropriately.
  
  Occasional lifting (up to 25 lbs) may be required.
• Must maintain a high level of mental focus and physical readiness during all shifts.

COMMITMENT TO DIVERSITY

GCI Security is proud to be an equal opportunity employer.

We believe that great security starts with great people — and that means building a team with diverse backgrounds, experiences, and perspectives.

We hire and promote based on professionalism, performance, and alignment with our values — not on race, religion, gender, sexual orientation, age, disability, or background.

Our commitment is to create an inclusive, respectful workplace where everyone has the opportunity to grow, lead, and protect with purpose.

YOUR NEXT STEP COULD BE THE ONE THAT CHANGES EVERYTHING

If this sounds like the kind of opportunity you've been looking for — and you're ready to protect with purpose — we want to hear from you. To confirm you've read this posting carefully, you'll be asked to enter the key word “PURPOSE” when applying.

Your potential goes far beyond the post.

Let's unlock it together!

Required Skill Profession

Supervisors Of Protective Service Workers