User Access Provisioning Specialist (Temporary Position for up to 90 days)

Job description

**Description**

**BANC OF CALIFORNIA AND YOUR CAREER**

Banc of California, Inc.

(NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”).

Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses.

Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies.

The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential.

We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California.

Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace.

We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more.

TOGETHER WE WIN®

**THE OPPORTUNITY**

Under the direction of the Corporate Application Support management, the Application Access Provisioning Specialist administers system access for employees, vendors, consultants, contractors, and external users; ensuring work is completed accurately and timely in adherence with established policy, procedures, guidelines, and defined service levels.

This person also participates in security audits and reviews, system development and implementation projects, bank acquisitions, and training projects as required.

Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

**HOW YOU’LL MAKE A DIFFERENCE**

+ Monitors and manages departmental access request queues (ticketing system).
+ Administers system access for employees, vendors, consultants, contractors, and external users, including:
+ Analyzing access requests to ensure each request is appropriate and conforms with established business roles, groups, or profiles.
+ Provisioning user access requests in a timely manner in accordance with established policy and procedure.
+ Revoking user access for terminated employees in a timely manner in accordance with established policy and procedure.
+ Resetting user passwords.
+ Creates and configures new application profiles and modifies existing profiles based on approved business requirements.
+ Works with other IT teams, business units, and vendors to troubleshoot and remediate system access issues.
+ Participates in application development and implementation projects as required.
+ Participates in application security audits by providing artifacts in response to audit request.
+ Participates in bank acquisition projects as required.
+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
+ Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions.

The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
+ Performs other duties and projects as assigned.

**WHAT YOU’LL BRING**

**Experience:**

+ Required: Minimum of 1 year Help Desk experience or equivalent

**Education & Certifications:**

+ Required: High School Diploma or equivalent
+ Preferred: Associate’s degree or higher

**Skills, Behaviors, & Knowledge:**

+ Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio, etc.)
+ Strong organizational and multi-tasking skills with ability to assist multiple customers, systems and requests
+ Strong interpersonal skills are required to maintain good working relationships with IT, business units and vendor partners
+ Ability to thrive in a fast-paced, rapidly changing environment
+ Ability to work after normal business hours as required
+ Quick learner who is easily able to understand new products, systems, applications and technologies

**Physical Requirements:**

+ Role requires sitting or standing in front of a computer monitor for prolonged periods of time in a fixed neck position.
+ Constant use of a computer or other office equipment resulting in repeating motions of the hands and wrists.
+ Light work that may include moving objects up to 20 pounds.

**SALARY RANGE**

The full-time base salary range for this position is $49,000.00 - $72,800.00 a year.

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce.

All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation.

If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity.

We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.

Required Skill Profession

Other General