User Experience (UX) Generalist Intern

Job description

**Creating Peace of Mind by Pioneering Safety and Security**

_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit.

With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._

**User Experience (UX) Generalist Intern-Carmel, IN-Golden, CO-Boulder, CO (Hybrid)-** **Some** **travel** **(** **up to** **1–** **3** **times) may be** **required to your local office.**

Qualified candidates must be legally authorized to be employed in the United States.

The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

**Job Summary:**

The Allegion User Experience team is excited to offer a UX Generalist Internship, providing hands-on experience collaborating with our GSS software product teams.

As a UX intern at Allegion, you will work closely with product managers, software developers, designers, researchers, customer support and success teams, and marketers to assist in researching, designing, and delivering software solutions that matter to our customers and our business.

You’ll be part of a supportive, quality-driven software services organization that values psychological safety, collaboration, accountability, inclusion, and continuous learning.

We’re looking for interns who are eager to grow, have some experience or coursework in Agile environments, and are passionate about user-centered design and research.

Above all, we seek motivated communicators who understand that building great software is a team effort.

**What** **You Will Do:**

+ Work with the GSS UX Design and Research team to help conceptualize and develop solutions to user problems.

+ Support the creation of design deliverables and documentation to help gather feedback on design solutions from internal stakeholders and users.

+ Collaborate with development teams to understand concept feasibility and support design hand-offs.

+ Collaborate with the design ops team that supports our team design system.

+ Participate actively in Scrum ceremonies alongside your product team(s).

+ Assist in preparing and executing research activities such as interviews, usability testing, heuristic evaluations, and card sorting.

+ Join weekly design and research review meetings to share work and receive feedback.

+ Engage with designers, researchers, and customer success teams to stay informed on user needs.

+ Attend bimonthly User Experience team demos to learn and contribute.

+ Track your tasks on the team’s Kanban board and contribute to team feedback initiatives.

+ Explore new design tools, technologies, and trends, sharing insights with teammates.

+ Demonstrate initiative and a willingness to take thoughtful risks.

**What** **You** **Need t** **o** **Succeed**

+ Currently pursuing a Bachelor’s or Master’sdegree in Interaction Design, Human-Computer Interaction, or a related UX field.​

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+ Strong written and verbal communication skills to help build empathy for users and clearly share research findings.

+ Familiarity with iterative design processes and basic design deliverables such as user flows, wireframes, and prototypes (portfolio or coursework examples preferred).

+ Some experience or coursework in conducting user research and usability testing.

+ Ability to analyze research data and identify actionable insights.

+ Basic understanding of information architecture and web accessibility principles.

+ Comfort with design and collaboration tools such as Figma, Mural, Teams, or Slack.

+ A proactive, self-starting attitude with the ability to manage your workload and collaborate effectively.

+ Availability to work during East Coast business hours is preferred.

**What** **You’ll** **Get from Us:**   

+ Exposure to real-world UX projects and product teams, an agile environment, and collaboration with experienced professionals across all UX disciplines (User Interface Design, Interaction Design, and UX Research)

**Allegion is a Great Place to Grow your Career if:**

+ You're seeking a rewarding opportunity that allows you to truly help others.

With thousands of employees and customers around the world, there’s plenty of room to make an impact.

As our values state, “this is your business, run with it”.
+ You’re looking for a company that will invest in your professional development.

As we grow, we want you to grow with us.
+ You want a culture that promotes work-life balance.

Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
+ You want to work for an award-winning company that invests in its people.

Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

**What You’ll Get from Us:**

+ An opportunity to be a part of a dedicated team that collaborates on real, hands-on projects
+ Professional Growth through exposure to Allegion's leaders, professional development and skill building opportunities, and mentor/mentee relationships
+ Meaningful time to network and get to know your peers through Allegion sponsored activities hosted by the Talent Attraction Team
+ Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

**Compensation:**

+ **The expected Base Hourly Range: $25 per hour.**

**Apply Today!**

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role?

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting.

At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace.

So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway.

You may be just the right candidate for this role.

**We Celebrate Who We Are!**

Allegion is committed to building and maintaining a diverse and inclusive workplace.

Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work.

Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.

We are also committed to providing accommodations for persons with disabilities.

If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (Careers@Allegion.com) .

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html)

Privacy Policy

**We are Allegion.**

A team of experts.

United under a common desire;

Protect today innovate for tomorrow.

And never settle for the status quo.

We believe in anticipating opportunities

by sharpening our skills

and finding new answers

through collaboration.

We believe in a safer, more secure world.

We believe in providing peace of mind.

We believe in being true to ourselves and to those

who trust-in our protection.

We are many.

We are one.

**We are Allegion.**

Required Skill Profession

Other General