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UX Researcher (Customer Experience) Job Opening In Bothell – Now Hiring Mediabistro


Job description

Our technology client in Bothell (on-site, 5x per week) is in search of a UX Researcher to help shape customer experiences through data-driven insights.

This is a temporary/contract role with full-time hours.

In this role, you will identify friction points and uncover opportunities to improve user interactions by leveraging qualitative and quantitative research methods.

You will work closely with designers, product owners and strategists to ensure that both new and existing experiences are aligned with customer needs and business goals.

Responsibilities
  • Conduct primary research to maintain a current, in-depth understanding of customer experiences, identifying pain points and opportunities for improvement
  • Apply mixed-methods research approaches using qualitative, quantitative and competitive insights to guide design and product decisions
  • Use existing customer data and performance metrics to monitor the health of the user experience and provide actionable recommendations
  • Evaluate internal and external experiences to ensure alignment with defined user strategies and goals
  • Synthesize complex research findings into clear, compelling point-of-view (POV) documents for stakeholders across design, product and strategy teams
  • Utilize tools such as online survey platforms, design thinking frameworks and statistical analysis software to conduct and analyze research
  • Partner with cross-functional teams to translate insights into impactful user-centered solutions
Required Qualifications
  • Able to work on-site in Bothell, WA (5x per week)
  • Proven experience in primary market research and customer experience (CX) analytics
  • Proficiency in survey design and analysis using platforms such as Qualtrics XM
  • Command of Excel, PowerPoint and online collaboration tools
  • Experience with quantitative and statistical methods, including multivariate analysis using tools such as SAS, R or Python
  • Ability to synthesize and present complex data clearly to both technical and non-technical stakeholders
  • Excellent communication and presentation skills
  • Self-starter with a strong analytical mindset and a passion for improving user experiences
  • Ability to build rapport and credibility with both internal stakeholders and external partners
Preferred Qualifications
  • Experience collaborating within cross-functional UX and product teams
  • Familiarity with design thinking methodologies and customer journey mapping
The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees.

We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries.

The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture.

Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results.

For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.

Seniority level
  • Not Applicable
Employment type
  • Contract
Job function
  • Research
  • Industries: Technology, Information and Media

#J-18808-Ljbffr

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your UX Researcher Potential: Insight & Career Growth Guide


Real-time UX Researcher Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for UX Researcher in Bothell, United States, highlighting market share and opportunities for professionals in UX Researcher roles.

5720 Jobs in United States
5720
2 Jobs in Bothell
2
Download Ux Researcher Jobs Trends in Bothell and United States

Are You Looking for UX Researcher (Customer Experience) Job?

Great news! is currently hiring and seeking a UX Researcher (Customer Experience) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mediabistro adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for UX Researcher (Customer Experience) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bothell. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for UX Researcher (Customer Experience)?

Key qualifications for UX Researcher (Customer Experience) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for UX Researcher (Customer Experience) Job Success

Mediabistro interview tips for UX Researcher (Customer Experience)

Here are some tips to help you prepare for and ace your UX Researcher (Customer Experience) job interview:

Before the Interview:

Research: Learn about the Mediabistro's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your UX Researcher (Customer Experience) interview at Mediabistro, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mediabistro's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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