UX Researcher, Search Platforms Job at Google in San Francisco

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Preferred qualifications:

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
• Experience with research design applying various qualitative research methods including usability studies, surveys, contextual inquiry, qualitative research, research through design.
• Experience facilitating participatory design workshops, cultural probes, and future-crafting sessions, and creating speculative design artifacts.
• Experience working as a Designer, Engineer, or building internal tools for similar functions.
• Understanding of different research methods.
• Ability to distill findings into concise impactful and actionable insights, formulate problems, research questions, and define scope of inquiry.

About The Job

At Google, we follow a simple but vital premise: Focus on the user and all else will follow.

User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products.

The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design.

We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs.

You’ll work with stakeholders across functions and levels and have impact at all stages of product development.

You’ll play a critical role in creating useful, usable, and delightful products.

You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work.

You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Search Platforms is the foundation of everything we build for users on Search.

As a UX Researcher, you will join our team in shaping new opportunities and product experiences for our internal tools and programs.

In Google Search, we're reimagining what it means to search for information – any way and anywhere.

To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on.

In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

The US base salary range for this full-time position is $129,000-$185,000 + bonus + equity + benefits.

Our salary ranges are determined by role, level, and location.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Responsibilities

• Design and conduct research to define new opportunities.
  
  Shape product experiences and influence product decision making throughout the product cycle.
• Apply a mixed-methods approach, skillfully selecting and applying a variety of qualitative research methods such as contextual inquiries, usability testing, surveys, and evaluating functional prototypes with an understanding of strength/limitation or these methods.
• Collaborate with an interdisciplinary team of Researchers, Designers, Engineers, Product Managers, and cross-functional and industry partners to understand research scope and translate research insights into tangible product concepts, prototypes, and frameworks informing product decisions.
• Synthesize insights, actionable recommendations, ideation provocations, and critical points of view from research.
  
  Integrate research within an agile development environment.
• Communicate research findings through storytelling, data visualization, and immersive presentations to audiences to influence design and product decisions.

Google is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.