Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Vehicle Operations Support Specialist II (Manheim).
United States Jobs Expertini

Urgent! Vehicle Operations Support Specialist II (Manheim) Job Opening In Riverside – Now Hiring Cox Enterprises

Vehicle Operations Support Specialist II (Manheim)



Job description

Job Description

If working closely with clients AND cars sounds like your jam, then tune in – we may be playing your song.

Of course, we don’t JUST mean cars – we mean all vehicles, and we don’t mean just ANY client, we mean the accounts that make up Manheim’s portfolio of amazing customers.

You may know Manheim as part of the Cox family of businesses.

If Client Service Coordinator sounds like your kind of adventure, then keep reading…Manheim may be a great home for you.

What You’ll Do

Like we said, clients AND vehicles are two things you’ll be very comfortable with in this role.

It’s a varied, exciting job with a lot of hats to wear.

Try these on for size:

• Foremost, you’ll manage account relationships, maintaining effective

communications and ensuring customer requirements are met.

• You’ll review and update condition reports, then approve and audit the

vehicle repair reports.

• When a customer has an inquiry about a vehicle, you’ll be responsive,

providing quality service and doing your best to resolve problems.

• You’ll communicate with Lot Operations and Recon departments to ensure

appropriate movement of vehicles to the shops as well as timely

completion of reconditioning.

• You’ll collaborate to prepare vehicles for sale and to ensure appropriate

scanning and organization.

• You’ll review vehicles in our sale line up, locate missing vehicles, and

work with account representative to ensure vehicles are ready for sale.

• Of course, you’ll follow all safety and health procedures and model the

behaviors related to such.

Key Responsibilities:

  • Become proficient in all knowledge base requirements in order to resolve clients’ needs as efficiently as possible
  • Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation and relevant data
  • Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy
  • Manage inbound calls, emails and texts in a timely and efficient manner
  • Identify client needs, research issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage clients by providing best-in-class service
  • Meet and/or exceed established verification guidelines and key performance criteria
  • Work closely with our peers and BPO partners to deliver on client SLAs
  • Work across the organization as needed to resolve requests and correct issues/problems
  • Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained
  • Identify areas of process improvement
  • Effectively communicate
  • Perform other duties as deemed necessary by management
  • Drug Testing

    To be employed in this role, you’ll need to clear a pre-employment drug test.

    Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.

    However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

    Benefits

    Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

    Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

    About Us

    Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars.

    Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

    For more details on what benefits you may be offered, visit our benefits page.

    Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
     


    Required Skill Profession

    Material Moving Workers



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Vehicle Operations Potential: Insight & Career Growth Guide


    • Real-time Vehicle Operations Jobs Trends in Riverside, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Vehicle Operations in Riverside, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 46508 jobs in United States and 47 jobs in Riverside. This comprehensive analysis highlights market share and opportunities for professionals in Vehicle Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Vehicle Operations Support Specialist II (Manheim) Job?

      Great news! is currently hiring and seeking a Vehicle Operations Support Specialist II (Manheim) to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cox Enterprises adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Vehicle Operations Support Specialist II (Manheim) Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Riverside. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Vehicle Operations Support Specialist II (Manheim)?

      Key qualifications for Vehicle Operations Support Specialist II (Manheim) typically include Material Moving Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Vehicle Operations Support Specialist II (Manheim)?

      To improve your chances of getting hired for Vehicle Operations Support Specialist II (Manheim), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Vehicle Operations Support Specialist II (Manheim) Job Success
      Cox Enterprises interview tips for Vehicle Operations Support Specialist II (Manheim)

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Cox Enterprises's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Vehicle Operations Support Specialist II (Manheim) interview at Cox Enterprises, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cox Enterprises's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Vehicle Operations Support Specialist II (Manheim) Positions

      Setting up job alerts for Vehicle Operations Support Specialist II (Manheim) is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!