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Verification Operations Analyst Job Opening In New York – Now Hiring Crystal Equation


Job description


Verification Operations Analyst
Onsite



Summary:

Our company is seeking full-time contractors to support the Verification Operations team.

These roles will focus on metrics-driven root cause analysis (RCA), delivering actionable insights, and providing foundational support for risk-oriented and compliance-driven programs.

The contractors will help address increased demand for high-quality RCAs, operational insights, and documentation, supporting key programs such as Account Access, Scams, Verified, Advertiser Verification, and 3rd Party Vendor Tracking.

 

Responsibilities:
  • Conduct robust RCAs for major business-impacting incidents and workflow escalations across Access, Scams, Verified, Advertiser Verification, and triage portfolios.

  • Develop and deliver qualitative operational insights for program managers, policy, product, compliance, and leadership.

  • Drive documentation of process enhancements, post-mortem learnings, and best practices to improve Verification Ops efficiency and resilience.

  • Support execution of internal initiatives (, Verification Operations Quality Uplift, Advertiser Risk Reduction, Fast-Track Trust Remediation).

  • Collaborate cross-functionally to accelerate strategic projects, risk alerts, and compliance reviews.

  • Enhance process documentation, SOPs, and onboarding for new team members.

  • Analyze data and metrics to identify trends, patterns, and insights that inform operational strategies.

  • Communicate effectively with internal stakeholders to ensure alignment and collaboration.

  • Requirements:
  • 4+ years of experience in operations analysis, content moderation, risk management, or a related field.

  • Strong analytical, problem-solving, and communication skills.

  • Experience with root cause analysis, incident management, and operational documentation.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Familiarity with data analysis and reporting tools preferred.

  • Experience working with vendors or external partners is a plus.

  • Knowledge of regulatory, compliance, and risk management principles is desirable.

  • Nice to Have:
  • Experience with content moderation platforms and tools.

  • Prior work in fraud prevention, identity verification, or advertiser trust programs.

  • Certification in risk management, compliance, or a related field.

  • Working Conditions:
  • Office-based in NYC.

  • Must be able to work in a fast-paced environment with multiple priorities and deadlines.

  • May encounter sensitive or objectionable content related to fraud, scams, or identity verification.

  •  

    Pay range is $29 - $34 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more.

    Our compensation reflects the cost of labor across several US geographic markets.

    Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

    THE PROMISES WE MAKE:

    At Crystal Equation, we empower people and advance technology initiatives by building trust.

    Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.

    We will serve to empower you along the way and provide the path for your professional journey.

    For more information regarding our Privacy Policy, please visit

    Required Skill Profession

    Business Operations Specialists


    • Job Details

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    Unlock Your Verification Operations Potential: Insight & Career Growth Guide


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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Crystal Equation adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for Verification Operations Analyst Job Success

    Crystal Equation interview tips for Verification Operations Analyst

    Here are some tips to help you prepare for and ace your Verification Operations Analyst job interview:

    Before the Interview:

    Research: Learn about the Crystal Equation's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Final Thought:

    To prepare for your Verification Operations Analyst interview at Crystal Equation, research the company, understand the job requirements, and practice common interview questions.

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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