Vice President, Client Management

Job description

Job Description

The Vice President, Client Management is responsible for driving growth, retention, and satisfaction across a complex portfolio of high-value client relationships, primarily Mid-Tier Banking Institutions.

This role serves as a strategic partner to executive stakeholders—aligning their business objectives with Curinos’ data, technology, and advisory solutions.

This is a top-down, consultative role operating in a subscription data environment where success depends on executive engagement, strategic delivery, and value-based selling.

Responsibilities include:

• Owns the client relationship lifecycle, with accountability for portfolio performance, client satisfaction, and strategic growth
• Builds and maintains executive-level relationships (CFO, CEO, Treasurer, Head of Retail, Digital, or Client Experience)
• Develops and executes strategic account plans aligned to annual sales targets in partnership with Sales Specialists and business leads
• Drives contract strategy, renewals, upsells, and commercial negotiations to maximize value
• Understands client challenges and goals; aligns Curinos solutions to deliver measurable impact
• Maintains deep understanding of Curinos’ product suite, industry trends, and performance metrics to support strategic conversations
• Champions CRM usage to support pipeline visibility, forecasting, and scalable account management
• Monitors client satisfaction, resolves issues, and escalates risks when needed with professionalism and urgency
• Expands client relationships across the enterprise to uncover new opportunities and deepen influence
• Supports strategic project execution and brings forward insights that inform client strategy
• Contributes to internal process improvement, team collaboration, and cultural excellence
• Maintains clean pipeline hygiene and leverages data to inform strategy and account decisions

• Bachelor’s Degree preferred
• 5+ years in financial services or consulting, with success managing complex relationships with Mid-Tier and mid-market financial institutions
• Demonstrated ability to lead client engagements and deliver consultative, data-driven solutions
• Proven sales and renewal performance with experience achieving $4M+ in new annual revenue
• Strong executive presence and communication skills, with confidence in C-level settings
• Experience negotiating complex contracts and navigating multi-stakeholder environments
• Strategic planning and cross-functional collaboration skills required
• Strong business acumen with working knowledge of financial trends and competitive dynamics
• Proficient in Microsoft Office, Teams, and Salesforce
• Ability to travel up to 50%

A compensation package for this role will include a competitive Base Salary of $140,000 - $150,000 annually paired with a lucrative commission structure targeted at 100% of base with uncapped potential upside for high revenue drivers designed to reward exceptional performance.

The expected Total Compensation is $300,000 plus, dependent on individual experience and performance in this role. At Curinos, we’re committed to recognizing your efforts and dedication, offering a pathway for you to reach your goals while contributing to our team's shared success.

If this range is not in line with your expectations but you feel your background is a match, please apply and we can discuss further in a quick introductory call!

Why work at Curinos?  

• Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from 
• Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask! 
• Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
• Learning and development tools to assist with your career development
• Work with industry leading Subject Matter Experts and specialist products
• Regular social events and networking opportunities
• Collaborative, supportive culture, including an active DE&I program
• Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services 

Applying: 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements.

If you're excited about working for us and have relevant skills or experience, please go ahead and apply.

You could be just what we need! 

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at and we’ll do everything we can to help. 

Inclusivity at Curinos: 

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.

As such, Curinos is proud to be an Equal Opportunity Employer.

We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

Required Skill Profession

Top Executives