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Video Conference Field support Engineer Job at Tata Consultancy Services in New Job Opening In New Albany – Now Hiring Tata Consultancy Services


Job description

Join to apply for the Video Conference Field support Engineer role at Tata Consultancy Services

Job Description

Must Have Technical/Functional Skills

Video conferment support knowledge and experience

Basics of Network voice

Customer handling skill

Problem solving

Roles & Responsibilities

  • Perform installation and setup of new equipment as per request
  • Perform troubleshooting for TV or projector display related issues
  • Troubleshoot the wire connectivity “How to” and issues
  • Support and resolve “How to” queries raised by conference room users.
  • Troubleshoot the Audio & Video related issues that occurs in single device
  • Support and resolve the issues reported for conference room related tools (e.g. click to share, sign-in device, etc.)
  • Perform break-fix on broken or faulty conference room equipment / hardware
  • Support & perform conference room hardware replacement / refresh process
  • Support conference room equipment Inventory management by working with customer & vendor
  • Perform Physical device reboots requested by engineering support team
  • Co-ordination with cross support teams
  • Willingness to travel to different close by sites

Generic Managerial Skills, If any

Verbal and written communication

Handling VIP users

Excellent interpersonal skill

Qualifications: BACHELOR OF COMPUTER SCIENCE

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $65,000 - $70,000 a Year

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Information Technology
  • IT Services and IT Consulting

#J-18808-Ljbffr

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Video Conference Potential: Insight & Career Growth Guide


Real-time Video Conference Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Video Conference in New Albany, United States, highlighting market share and opportunities for professionals in Video Conference roles.

2815 Jobs in United States
2815
340 Jobs in New Albany
340
Download Video Conference Jobs Trends in New Albany and United States

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