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Web Design Onboarding Coordinator Job Opening In Pittsburgh – Now Hiring Treatspace, Inc.


Job description

About the Role Treatspace, Inc.

is seeking a customer-focused and design-savvy Onboarding Coordinator to join our PracticeBeat.com product line team.


You will be the primary guide for new customers as they launch with PracticeBeat, combining project management with hands-on website implementation support.


Your mission is to work with our implementation team to ensure each customer’s site is beautifully designed, fully functional, and ready for long-term success before transitioning them to our Customer Success team.  This role is ideal for someone who has worked in a digital agency or marketing services environment, understands customer expectations for polished web projects, and enjoys collaborating with both technical and creative teams.


Key Responsibilities Website Onboarding & Launch – Lead customers through the full onboarding process, from initial welcome to a live, professional PracticeBeat site.


Training & Enablement – Conduct live and recorded training sessions, share best practices on using the PracticeBeat platform which includes appointment requests, reputation management, website editor, and more.  Project Management – Track onboarding milestones, manage timelines, and set clear expectations with customers and internal teams (SEO, content, design, and product) to keep projects on schedule and aligned with client goals.


Customer Advocacy – Serve as a trusted advisor, anticipating challenges and providing proactive solutions for a smooth site launch.


Web Design Implementation – Assist customers with configuring and styling their PracticeBeat website.


Make light HTML/CSS edits or coordinate with other PracticeBeat team members to achieve the desired look and feel.


Handoff to Customer Success – Confirm each customer is fully onboarded, their website is live and optimized, and provide a seamless transition to the Customer Success team for ongoing support.


Process Improvement – Gather customer feedback to continuously refine our implementation and onboarding processes.


Qualifications Experience:



  • 1–3+ years experience with web projects, digital project management, or client implementation—agency or SaaS environment preferred.

Technical Skills:



  • Familiarity with website builders or CMS platforms (e.g., WordPress, Webflow, Squarespace) and basic HTML/CSS for light front-end adjustments.

Design Sense:



  • An eye for clean, modern, user-friendly website layouts and typography.

Communication:



  • Excellent written and verbal communication; confident presenting to customers and training end users.

Organization:



  • Strong project management skills with the ability to balance multiple customer projects and meet deadlines.

Collaboration:



  • Comfort working cross-functionally with Sales, Product, SEO, and Customer Success teams.

Customer-First Attitude:



  • Passionate about delivering outstanding client experiences—empathetic, proactive, and always focused on helping customers succeed.

  • What We Offer Competitive salary and opportunities for advancement 100% Employer-paid Medical, Dental, and Vision insurance coverage Health Reimbursement Account (HRA) for additional healthcare expenses 100% Employer-paid Disability Insurance (Short Term and Long Term coverage) 100% Employer-paid Life and AD&D Insurance 401(k) Retirement Plan Flexible PTO policy and company holidays Dog friendly office located in Pittsburgh’s Shadyside neighborhood About PracticeBeat As part of the Treatspace, Inc.

    product line, PracticeBeat is a comprehensive patient acquisition and practice growth platform that transforms how medical practices connect with patients online.
  • Born from award-winning innovation at Carnegie Mellon University, we've evolved from HIPAA-compliant referral management software to a complete digital growth solution that helps practices increase patient volume, streamline operations, and improve online presence.
  • Our platform delivers previously enterprise-only tools to practices of all sizes through a single, cost-effective solution that includes high-performance websites, SEO optimization, automated patient acquisition, online scheduling, reputation management, and comprehensive analytics.
  • We've helped practices generate over 200+ monthly appointments and achieve dramatic increases in online reviews and patient engagement.

      Powered by JazzHR
  • Required Skill Profession

    Computer Occupations


  • Job Details

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Unlock Your Web Design Potential: Insight & Career Growth Guide


Real-time Web Design Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Web Design in Pittsburgh, United States, highlighting market share and opportunities for professionals in Web Design roles.

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Are You Looking for Web Design Onboarding Coordinator Job?

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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Treatspace, Inc. adheres to the cultural norms as outlined by Expertini.

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1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Pittsburgh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Web Design Onboarding Coordinator typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Web Design Onboarding Coordinator Job Success

Treatspace, Inc. interview tips for Web Design Onboarding Coordinator

Here are some tips to help you prepare for and ace your Web Design Onboarding Coordinator job interview:

Before the Interview:

Research: Learn about the Treatspace, Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Web Design Onboarding Coordinator interview at Treatspace, Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Treatspace, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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