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Urgent! Weekend Receptionist Job Opening In Whitefish – Now Hiring Mountain View Health and Rehabilitation



Job description

We are looking for a professional, quick learner, to assist the front end of our facility. 


 



  • Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude.

    Providing information about the nursing home’s services, visiting hours, and relevant policies.

  • Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments.

    Addressing inquiries about the facility, resident status, and general information.

  • Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

    Logging visitors’ details and issuing visitor badges.

  • Scheduling Appointments: Assisting in scheduling appointments for residents to meet with medical staff, therapists, or other healthcare professionals.

  • Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages.

    Arranging outgoing mail and packages for pickup or delivery.

  • Maintaining Records: Keeping accurate records of visitors, deliveries, and appointments.

    Updating resident information and ensuring confidentiality of sensitive data.

  • Assisting Residents: Providing basic assistance to residents, such as helping them with forms, directing them to common areas, or answering general questions.

  • Coordinating with Staff: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

  • Maintaining Reception Area: Keeping the reception area clean, organized, and presentable.

    Ensuring that reading materials and other amenities for visitors are readily available.

  • Technology and Administrative Support: Utilizing computer systems and software to manage resident records, appointments, and other administrative tasks.

    Assisting with data entry and paperwork as needed.

  • Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.

  • Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.


 


 


 


 


Required Skill Profession

Information And Record Clerks



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