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Urgent! Wholesale Returns & Client Services Coordinator Job Opening In New York – Now Hiring Julie Vos
About the Job The Wholesale Returns & Client Services Coordinator plays a key role in supporting customer experience and operational efficiency within the wholesale department.
In this role, you will manage the returns process, oversee client order flow, and ensure clear, timely, and professional communication with wholesale accounts.
The ideal candidate is highly organized, detail-oriented, and committed to delivering exceptional service while ensuring smooth wholesale operations.
What You’ll Do Returns Management Monitor and manage the wholesale returns inbox, responding promptly and professionally to customer inquiries.
Provide daily support to wholesale accounts regarding product damages, stock returns, and general inquiries to ensure a positive customer experience.
Issue return authorizations for damaged styles and stock returns, coordinating next steps with the Client Services team.
Enter replacement orders into the ERP system accurately and on time.
Maintain spreadsheets tracking damages and returns, analyzing data to identify high-damage styles and escalating findings to Production for review.
Client Services & Order Management Manage wholesale orders in the ERP system with accuracy and adherence to timelines.
Process payment information in compliance with internal protocols.
Partner with the Sales Team to ensure seamless order execution, on-time deliveries, and outstanding client satisfaction.
Support the Senior Coordinator with seasonal line sheet launches and tradeshow material preparation.
Collaborate with the Client Services team to receive and process trunk show returns.
Who You Are 2–3 years of experience in customer service, logistics, or wholesale operations.
Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
Proficient in Excel; experience with Shopify and Blue Cherry a plus.
Excellent written and verbal communication skills.
Highly detail-oriented with strong problem-solving abilities.
Able to work both independently and collaboratively in a fast-paced environment.
This is an in-office position located in New York City with a salary range of $55,000 - $75,000 annually.
We believe that it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional jewelry that is our hallmark.
Our employees' varied experiences and perspectives make our teams stronger and more dynamic, and we maintain a standard of kindness, empathy, encouragement and respect for one another.
Julie Vos takes great pride in being an Equal Opportunity Employer, with a longstanding policy of hiring based on talent, skills, and potential alone.
We do not discriminate on the basis of age, disability, sex, race, national origin, religion or belief, ancestry, gender identity, pregnancy or maternity, relationship status, sexual orientation, or any other characteristic protected by law.
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Unlock Your Wholesale Returns Potential: Insight & Career Growth Guide
Real-time Wholesale Returns Jobs Trends in New York, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Wholesale Returns in New York, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3460 jobs in United States and 51 jobs in New York. This comprehensive analysis highlights market share and opportunities for professionals in Wholesale Returns roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Julie Vos is currently hiring and seeking a Wholesale Returns & Client Services Coordinator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Wholesale Returns & Client Services Coordinator Jobs New York.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Julie Vos adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Wholesale Returns & Client Services Coordinator Jobs United States varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Wholesale Returns & Client Services Coordinator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Wholesale Returns & Client Services Coordinator interview at Julie Vos, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Julie Vos's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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