Interview: Virtual
Visa: USC and GC
Onsite: New York City, NY (need local)
Rate: DOE
Windows System admin/user support specialist
JD:
Administer and maintain the Windows Server infrastructure.
In addition, provide first-line technical support for end users, ensuring timely resolution of hardware, software, and application issues.
Maintain and deploy workstations and servers, manage help desk tickets.
Responsibilities
- Manage the Windows Server environment, including DNS, printing, and terminal services.
- Administer SQL Server databases, including backups, replication, and queries.
- Deploy third-party and in-house applications using source control tools.
- Troubleshoot LAN/WAN/Internet issues and coordinate for escalations.
- Oversee daily server health checks, backups, and performance monitoring.
- Log and manage incidents using the Help Desk system; escalate as needed.
- Troubleshoot and resolve issues related to Windows OS, applications, and hardware.
- Deploy and configure new workstations and local applications using Microsoft/Third Party tools.
- Assist with tape management, software licensing, inventory, and documentation.
Experience
- 3+ years of experience with Windows Server and Active Directory.
- SQL server experience preferred but not a requirement.
- Experience supporting Windows OS workstations and desktop applications.
- Strong interpersonal and communication skills.