Responsibilities:
Supporting and maintaining Tower’s growing infrastructureDesigning, architecting, and supporting a reliable and scalable environmentEnsuring that our teams have the resources they need for rapid deployment, automation, and innovationDeploying, configuring, and maintaining Windows Server OS, Active Directory, Group Policy, DNS, DHCP, and related servicesOverseeing virtualization technologies (e.g. VMware ESXi, vCenter, Hyper-V, and Citrix (Xendesktop/App Layering/DaaS) and wireless network managementPerforming day-to-day administration tasks (e.g. racking and configuring physical servers, like Dell PowerEdge) and configuration managementAdministering Mobile Device Management (MDM) solutions, specifically Workspace One and JamfIdentifying and resolving high-level incidents and requests, using network and system analysis tools (such as Wireshark, netmon, sysinternals) to diagnose issuesDeveloping scripts in PowerShell, Python, or similar languages to automate repetitive tasks, streamline deployments, and improve overall efficiencyCreating and maintaining documentation for system configurations, standard operating procedures, and contingency plansCollaborating on IT security and vulnerability/threat management initiatives (e.g. Qualys)Participating in off-hours, weekend, and holiday on-call support rotations as required to ensure 24/7 coverage Qualifications:
A Bachelor’s degree in Computer Science, Systems Engineering, or a related technical field2-6 years of experience implementing, designing, and supporting reliable, scalable Windows-based and mixed OS infrastructuresStrong understanding of Windows Server (2016/2019/2022), Active Directory, Group Policy, SCCM, DFS, DNS, DHCP, and KerberosHands-on experience with server/desktop management and deployment (SCCM), including OS imaging and automationFamiliarity with virtualization platforms (VMware ESXi, vCenter, Hyper-V, Citrix Xendesktop/App Layering)Knowledge of storage technologies (EMC Unity, NetApp FAS) and best practicesExperience in managing collaboration platforms, including Google Workspace and SlackHands-on experience with Linux, especially regarding interoperability with Windows (e.g., LDAP, NFS, file sharing, SALT)Comfortable with Linux command line for basic administration and troubleshootingExperience of managing Atlassian products including Confluence, Jira, and Status Page will be an advantageUnderstanding of networking fundamentals (TCP/IP, DNS, SSL) and the ability to use diagnostic tools (Wireshark, netmon)Proficiency in at least one scripting language, such as PowerShell or PythonExcellent communication and problem-solving skills Anticipated annual base salary range $90,000 - 170,000, plus eligible for discretionary bonus.
Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.
At Tower, we believe work should be both challenging and enjoyable.
That is why we foster a culture where smart, driven people thrive – without the egos.
Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.
Our benefits include:
Generous paid time off policiesSavings plans and other financial wellness tools available in each regionHybrid working opportunitiesFree breakfast, lunch, and snacks daily In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more) Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more)Volunteer opportunities and charitable giving Social events, happy hours, treats, and celebrations throughout the yearWorkshops and continuous learning opportunities At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment.
No unnecessary hierarchy.
No ego.
Just great people doing great work – together.