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Urgent! Workflow Integration Engineer Job Opening In Burbank – Now Hiring Lucasfilm
Job Summary:
The Skywalker Sound Development Group is seeking a dedicated and client-focused Workflow Integration Engineer to join our growing organization.
In this critical role, you will ensure clients can seamlessly integrate and operationalize our software platform within their unique workflows and organizational structures.
As a Workflow Engineer, you will serve as the primary technical liaison for assigned clients, delivering hands-on support and guidance to optimize their use of our platform.
Your ability to balance tier 1 support, technical problem-solving, and workflow design will ensure clients achieve maximum value from our solutions, enabling their success in demanding media production environments.
What you'll do
Act as the primary technical contact for assigned clients, providing tier 1 support and hands-on assistance with software implementation and workflow integration.
Collaborate with clients to understand their specific operational requirements and design tailored solutions using our software platform.
Guide clients through system configuration, deployment, and optimization to ensure seamless adoption.
Deliver training sessions and documentation to enable clients’ teams to efficiently utilize the platform within their workflows.
Troubleshoot and resolve technical issues promptly, escalating complex problems to internal engineering teams when necessary.
Provide feedback to product development teams based on client experiences, identifying opportunities for platform improvements.
Monitor client satisfaction and proactively address potential challenges to maintain strong, long-term relationships.
Assist with software upgrades, migrations, and other client-specific technical projects.
Participate in an on-call rotation to provide timely support during critical client operations.
Stay informed about industry trends and best practices to advise clients on leveraging our solutions effectively.
What we're looking for
Strong understanding of media production workflows, particularly those involving audio, video, and digital content pipelines.
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
3+ years of experience in a technical support, systems engineering, or workflow design role, preferably within media and entertainment.
Proficiency in troubleshooting and supporting complex software platforms in real-world operational environments.
Familiarity with Linux, cloud-based systems, basic scripting (Python, Bash) and graphical canvases (Lucidchart)
Exceptional interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences.
Proven ability to manage multiple client relationships and projects simultaneously.
A customer-first attitude, with a commitment to delivering outstanding service.
Preferred qualifications
Experience supporting media software solutions, such as media asset management systems, audio workstations, or rendering pipelines.
Familiarity with CI/CD workflows and DevOps practices.
Knowledge of audio and video processing technologies, including immersive audio formats.
Experience with tools like Jira or Zendesk for support ticketing and tracking.
Technical certifications (., AWS Certified Solutions Architect) or experience with ITIL best practices for support.
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Unlock Your Workflow Integration Potential: Insight & Career Growth Guide
Real-time Workflow Integration Jobs Trends in Burbank, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Workflow Integration in Burbank, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5555 jobs in United States and 11 jobs in Burbank. This comprehensive analysis highlights market share and opportunities for professionals in Workflow Integration roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Lucasfilm is currently hiring and seeking a Workflow Integration Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Workflow Integration Engineer Jobs Burbank.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lucasfilm adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Workflow Integration Engineer Jobs United States varies, but the pay scale is rated "Standard" in Burbank. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Workflow Integration Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Workflow Integration Engineer interview at Lucasfilm, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Lucasfilm's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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