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Urgent! Workload Leader Job Opening In virtual – Now Hiring Constellis



Job description

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Position Description

Assign investigative leads to field investigators based on specific geographic availability.

Minimum Qualifications:

Essential Duties and Responsibilities:

* Reports directly to and is responsible to the Consolidated Assignments Manager
* Responsible for the workload assignment process for the assigned region/area in accordance with company policies and applicable law
* Assigns cases via the Portal system
* Assigns and prioritize work based on business rules and position guidelines
* Assigns and maintain EI caseloads
* Understands contract requirements and case types to provide more efficient assigning
* Communicates specific areas that require additional capacity and assist in recruiting
* Establishes and maintains a good professional relationship with CIs in assigned zone
* Continuously engages with investigators in assigned zones
* Maximizes the efficiency and capacity of all investigators
* Responds to investigator's queries by understanding general investigator questions
* Monitors investigator quality and past due percentage when determining best option for assignments
* Works with field operations team to engage additional investigator capacity within the region of assignment
* Establishes assignment due dates when necessary while considering customer due dates
* Uses multiple facets of communication to engage and interact with investigators on a daily basis
* Bundles assignments and maximizes investigator efficiency
* Assist the Consolidated Assignments Manager with TDY assignments and communication
* Other duties as assigned

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Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure.

Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world while upholding the highest standards of compliance, quality, and integrity.

As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers, Constellis' solutions include a range of services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation.

At Constellis, our number one priority is to secure success for our customers.


Required Skill Profession

Supervisors Of Production Workers



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    Unlock Your Workload Leader Potential: Insight & Career Growth Guide


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    Constellis interview tips for Workload Leader

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