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XR Engineer and Studio Support Specialist Job Opening In Ann Arbor – Now Hiring University of Michigan


Job description

How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience.

In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set.

Submit both a cover letter and resume as one file (because of system limitations).

What You'll Do

The University of Michigan's Center for Academic Innovation (CAI), in partnership with the Ross School of Business Office of Digital Education, seeks an XR Engineer and Studio Support Specialist to join our Technology Infrastructure and Support (TIS) team.

In this hybrid role, you will split your time between CAI and Ross, supporting one XR studio at CAI and two XR stages at Ross.

You will be instrumental in building, maintaining, and advancing the hardware, infrastructure, and creative systems that power these advanced XR production environments.

Your work will ensure technical integrity, reliability, and creative flexibility, enabling immersive, high-impact digital learning experiences for graduate and executive audiences.

You will report to the Director of Technology Infrastructure and Support at CAI.

Key aspects of your role include:

  • Designing and managing XR production workflows.
  • Maintaining and supporting studio hardware, software, and infrastructure.
  • Collaborating with creative teams to deliver innovative learning experiences.
  • Providing operational support during synchronous productions and high-stakes events to ensure maximum uptime.
  • Who We Are

    About the Center for Academic Innovation

    Through curricular innovation, tools for student success, and educational research and analytics, the University of Michigan .

    About the Office of Digital Education at the Ross School of Business

    The Office of Digital Education is at the forefront of shaping innovative learning experiences in the digital realm.

    Committed to propelling education into the future, the Office of Digital Education serves as a hub at Michigan Ross for pioneering strategies that redefine the digital learning landscape.

    Working with our faculty and collaborating across disciplines, the team cultivates a dynamic environment where ideas flourish into transformative synchronous and asynchronous digital offerings, leveraging technology to personalize education for students and alumni alike.

    The office spearheads initiatives like XR technology, spatial video, and innovative learning design to develop and deliver world-class academic programs.

    Responsibilities*

  • Design and implement technology solutions for XR and digital innovation projects across CAI and Ross
  • Maintain and optimize XR studio infrastructure, including LED walls, render engines, camera tracking, and media servers
  • Support synchronous operations during high-visibility live productions (e.g., Online MBA classes, Exec Ed sessions)
  • Collaborate with creative and technical teams to ensure seamless integration of hardware and software systems
  • Establish and document repeatable workflows that ensure studio reliability, scalability, and creative flexibility
  • Stay current on trends in XR, virtual production, and educational media, incorporating best practices into evolving studio operations
  • Required Qualifications*

  • Bachelor's degree in Network Engineering, Computer Engineering, Information Technology, Video Production or a related technical/media field - or equivalent professional experience (2+ years) in digital innovation, XR technologies, virtual production, or related areas
  • Demonstrated ability to interpret signal flow charts, diagnose and resolve complex technical issues in real-time with Disguise media servers (or similar), LED walls, video processors, and camera tracking systems (e.g., Blacktrax, Stype)
  • Hands-on experience with real-time render engines such as Unreal Engine (nDisplay, virtual camera, etc.) and Unity; familiarity with spatial asset optimization and XR pipeline integration
  • Knowledge of IT infrastructure and cybersecurity, including networking protocols, server management, and media storage systems (e.g., NAS, LucidLink) in production environments
  • Familiarity with professional camera systems, color pipelines, creative hardware integration, and technical workflows supporting broadcast and virtual production
  • Proficiency in media production and design tools, including Adobe Creative Cloud (Premiere, After Effects, Photoshop), DaVinci Resolve, and 3D tools like Blender or Cinema 4D
  • Experience working in high-stakes, fast-paced environments, such as live production, XR stages, commercial VFX, or broadcast studios, with a focus on technical reliability and innovation
  • Strong consultative and solution-oriented mindset, with the ability to translate creative and operational needs into scalable technical systems
  • Awareness of industry trends and evolving XR practices, with a systems-level understanding of media production architecture and pipeline design
  • Preferred experience with XR stage systems integration, including LED walls, camera tracking, and virtual production workflows
  • Certifications in relevant platforms or systems (e.g., Unreal Engine, AVIXA CTS, CompTIA, AWS) will be viewed favorably.
  • Work Schedule

    This is a hybrid position supporting the University of Michigan's Center for Academic Innovation and Ross School of Business.

    The role requires a regular and recurring on-site presence, consistent with CAI's minimum of four-days-per-week in-person policy.

    Additional on-site work may be required based on domain leadership needs, project demands, or operational requirements.

    Approximately 50% of this position's responsibilities involve supporting the two XR studios at the Ross School of Business.

    These studios operate on a time-sensitive schedule aligned with live Online MBA and Executive Education courses.

    Flexibility in work hours is essential, including the ability to provide on-call support outside standard business hours, including evenings and occasional weekends, when issues arise during critical sessions.

    Typical coverage windows may include:

  • Online MBA classes at 6:00 p.m. and 8:00 p.m. EST
  • Executive Education sessions between 12:00 p.m. and 2:00 p.m. EST
  • Occasional weekend sessions, as scheduled in advance
  • While off-hours support is not expected to be frequent, responsiveness during these critical windows is required to ensure continuity of live production and studio operations.

    Modes of Work

    Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department.

    Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.

    Learn more about the

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your XR Engineer Potential: Insight & Career Growth Guide


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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at University of Michigan adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for XR Engineer and Studio Support Specialist Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Ann Arbor. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for XR Engineer and Studio Support Specialist Job Success

    University of Michigan interview tips for XR Engineer and Studio Support Specialist

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