- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: ZipRecruiter is hiring: Director of UI Claims Operations Remote in Costa Mesa.
Urgent! ZipRecruiter is hiring: Director of UI Claims Operations - Remote in Costa Mesa Job Opening In Costa Mesa – Now Hiring Mediabistro
Overview Experian is a global data and technology company, powering opportunities for people and businesses around the world.
We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software.
We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data.
As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries.
Our corporate headquarters are in Dublin, Ireland.
Learn more at experianplc.com.
We're looking for a Director of UI Claims Operations to lead a high-performing team of Claims Managers and Hearing Coordinators.
This role is important to ensuring operational excellence across client assignments, desk volume management, and compliance oversight.
You'll serve as the liaison for large client implementations and sales discussions, and act as the highest point of escalation for all UI-related inquiries before involving our teams.
You will also support managers during client-facing escalations—providing strategic guidance, resolution, and maintaining a high standard of professionalism that reflects our commitment to client success.
You will report to Experian's Senior Director Unemployment Cost Management.
Responsibilities The role includes leading a high-performing team of Claims Managers and Hearing Coordinators, ensuring operational excellence across client assignments, desk volume management, and compliance oversight.
You will act as the liaison for large client implementations and sales discussions and serve as the highest escalation point for UI-related inquiries before involving our teams.
You will support managers during client-facing escalations by providing strategic guidance and resolution while maintaining a high standard of professionalism.
Qualifications 3+ years of experience in claims operations, client services, or related supervisory roles
Knowledge of UI systems and SIDES compliance
Excellent communication and escalation management skills
Ability to thrive in a fast-paced, client-facing environment
Additional Information Perks
Great compensation package and 15% annual performance-based bonus
You begin accruing 3 weeks of vacation per year starting on your first day
401K with a 4% company match
Comprehensive health, dental, and vision plans
5 sick days each calendar year
12 paid company holidays and 2 paid volunteer days
Our uniqueness is that we celebrate yours.
Experian's culture and people are important differentiators.
We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering...
the list goes on.
Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few.
Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success.
Everyone can succeed at Experian and bring their whole self to work, irrespective of their , , , , sexuality, physical ability or .
If you have a or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your ZipRecruiter is Potential: Insight & Career Growth Guide
Real-time ZipRecruiter is Jobs Trends in Costa Mesa, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for ZipRecruiter is in Costa Mesa, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 21562 jobs in United States and 34 jobs in Costa Mesa. This comprehensive analysis highlights market share and opportunities for professionals in ZipRecruiter is roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Mediabistro is currently hiring and seeking a ZipRecruiter is hiring: Director of UI Claims Operations Remote in Costa Mesa to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: ZipRecruiter is hiring: Director of UI Claims Operations Remote in Costa Mesa Jobs Costa Mesa.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mediabistro adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a ZipRecruiter is hiring: Director of UI Claims Operations Remote in Costa Mesa Jobs United States varies, but the pay scale is rated "Standard" in Costa Mesa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for ZipRecruiter is hiring: Director of UI Claims Operations Remote in Costa Mesa typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for ZipRecruiter is hiring: Director of UI Claims Operations Remote in Costa Mesa, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your ZipRecruiter is hiring: Director of UI Claims Operations Remote in Costa Mesa interview at Mediabistro, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mediabistro's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for ZipRecruiter is hiring: Director of UI Claims Operations Remote in Costa Mesa is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!