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Urgent! ZipRecruiter is hiring: Visual Communication Specialist / Customer Service in Om Job Opening In Omaha – Now Hiring ZipRecruiter

ZipRecruiter is hiring: Visual Communication Specialist / Customer Service in Om



Job description

Overview


POSITION : We are currently seeking a professional and energetic Customer Service/Inside Sales Representative (CSR) to work with our existing customers as well as prospective customers in our FASTSIGNS Center.

Act as a primary contact between our customers and our design & production staff.

The CSR candidate must possess a can do attitude and be able to work efficiently and effectively in a fast-paced, deadline driven environment.

If you are seeking an exciting, customer-facing position that encourages you to help small to large sized companies grow their business, we may be the perfect match!


WHAT WE ARE LOOKING FOR: (Candidates that meet these requirements will be greatly considered):


Experience and Skills: (Qualifications)



  • 1-3 years of Customer Service and/or Inside Sales experience working with business-to-business customers including handling customer inquiries, preparation of job quotes, and order inputting.

  • Background and knowledge of the Printing or Sign industry

  • Professional appearance, excellent communication skills and a strong sense of urgency to get things done.

  • Strong attention to detail and experience in managing multiple projects and deadlines for customer orders in a quality manner.

  • Ability to prioritize work, work independently with minimal supervision and follow-up on tasks in a timely fashion.

  • Ability to maintain a pleasant, out-going demeanor and work in a team environment.

  • Be both honest and punctual.

  • Excellent interpersonal skills on the phone and in person.

  • Must be computer literate and current on new technology.

  • Must be hardworking, a self-starter and a problem solver.

  • Demonstrated excellence in organization and time management skills.

    Able to perform multiple tasks efficiently.

  • Exceptional phone and customer service skills.

  • Positive and upbeat attitude.


DUTIES FOR THE POSITION INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:



  • Answers in-person and telephone inquiries from customers and prospects and advises them on the most effective and efficient ways to fulfill their requests.

  • Responsible for acquiring all required information from customers and prepare estimates and quotes for the customer.

  • Inputs customer orders into point-of-sale system, CoreBridge, and manages orders from data entry through production and delivery to the customer to ensure complete customer satisfaction.

  • Keeps up-to-date on job status on all active orders and addresses customer and production inquiries in a timely manner.

  • Provide customer service support for house accounts, as assigned.

  • Perform other duties, as may be necessary, from time to time to meet customers requests.


Job Type: Full-time


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Required Skill Profession

Media And Communication Workers



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