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Urgent! Project Manager, ServiceNow Position in Reston - The Judge Group

Project Manager, ServiceNow



Job description

A confidential federal-sector technology integrator is expanding its ServiceNow footprint from core ITSM to a full ITAM/ITOM and customer-facing service-catalog capability.

You will lead the end-to-end delivery of this multi-module roadmap inside a classified environment, partnering with architecture, development and security teams to bring new asset, event-management and automated request workflows online.

Responsibilities

  • Drive project delivery across all phases for ITAM, ITOM, enhanced ITSM and service-catalog workstreams.
  • Define scope, schedule, budget and resources in collaboration with delivery leads, architects and developers.
  • Develop and maintain artifacts—integrated master schedule, RAID log, executive status, change-control board (CCB) packages.
  • Proactively manage risks & issues, escalating and coordinating mitigation with security and program leadership.
  • Facilitate Agile ceremonies (daily stand-ups, sprint planning, backlog grooming, reviews) using ServiceNow, JIRA or similar.
  • Ensure governance & compliance with TS/SCI and SAP requirements, liaising with the security office on accreditation timelines.
  • Minimum qualifications

  • Bachelor’s degree (or equivalent practical experience) in IT, Business, Engineering or related field.
  • 2 + years managing IT projects that include ServiceNow implementation or expansion.
  • Active TS/SCI clearance and SAP eligibility.
  • Experience delivering projects 100 % on-site in classified environments.
  • Demonstrated expertise with ServiceNow ITSM; working knowledge of ITAM or ITOM.
  • Strong written/verbal communication and stakeholder-management skills.
  • Preferred qualifications

  • PMP, PgMP, CSM or comparable project-management certification.
  • 3 + years working with both Agile and Waterfall methodologies.
  • Prior experience integrating ServiceNow with downstream systems (CMDB enrichment, event-management tools).
  • Advanced ServiceNow certifications (., Certified Implementation Specialist – ITAM or ITOM).
  • Familiarity with federal compliance frameworks (FISMA, NIST).

  • Required Skill Profession

    Computer Occupations



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