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Area Leader Job in United States Recruiting by Blue Bottle Coffee

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Area Leader

🏢 Blue Bottle Coffee
📌 United States, California, United States
💼 other general
⌚ 5 days ago

🔖 Full Time

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About the job:

The Area Leader is responsible for the overall success of our retail cafes and their teams for their specific area. Responsibilities include hiring, training and developing respective Cafe Leaders, ensuring all our guests experience exceptional hospitality, and leading all the cafe locations under your jurisdiction to be successful against our financial and operational goals.

You will

Build amazing, passionate, high-performing retail teams, coaching our teams to success and continually inspiring and developing them to bring out their best
Develop and empower a strong team of Cafe Leaders, Lead Baristas and Baristas whose work exemplifies deliciousness, hospitality, and sustainability
Step in to help wherever needed (including working floor shifts, serving coffee, etc.) both to support your team and to stay rooted in our retail work and finding ways to improve it
Ensure every retail location is an exemplar of hospitality toward our guests, and find new and creative ways to connect more deeply with the communities around our cafes
Drive exceptional financial performance for each cafe through strong operational management and coaching Cafe Leaders to help each location succeed
Advise on design of new retail locations and open new locations efficiently
Exchange perspectives with other US-based retail and cross-functional teams and find ways to take the best from what is happening elsewhere at Blue Bottle and apply it to your teams and cafes
Partner with our Production, Quality Control, Training, Culinary and Design & Development departments to ensure the excellence of everything we provide in our guest experiences

You are

A strong and dedicated people leader, who both supports and challenges your people to be their absolute best. You have a record of grooming others to step up and lead
Obsessed with hospitality and experiences - anticipating the needs of others, deeply empathetic, and filled with a spirit of gratitude to both guests and your own team members
Energized by ambitious and challenging goals - you don’t just meet them but surpass them
Never satisfied with the status quo, always proactive in improving you and your team’s results and impact through looking critically at what’s in front of you and trying new things
Able to balance both the big picture and the nitty-gritty in shaping and leading the strategy for Retail while also driving excellent day-to-day operations at the smallest level of detail
Articulate and effective in your written and verbal communications to people at all levels of the company - you get to the point but do it with confidence, humor and grace
An enthusiastic collaborator who loves drawing upon and learning from the input of others both in retail and across the company, and being part of something bigger than themselves
Flexible and creative in problem solving - you roll with the punches and have fun doing it

You have

3+ years in retail management, with specific experience managing other retail leaders
3+ years managing the financial success of multiple retail locations (ideally more than 6)
Ideally prior experience in coffee or food & beverage
Strong verbal and written communication
A love and respect of delicious coffee, food and amazing guest experiences

A few benefits we offer

Medical, dental, and vision coverage for all full time employees and their dependents starting on their first day of work
401(k) plan
Paid time off and parental leave
Free drinks at any of our cafes and discounts on any Blue Bottle food items and merchandise

Blue Bottle is an Equal Opportunity Employer. We value an open mind, dedication to work, and a collaborative spirit. We hire based on these qualities, a job’s requirements, our business’s needs, and an applicant’s qualifications. We do not tolerate discrimination or harassment of any kind—in the hiring process or in the workplace.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.

We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create conflicts of interest.

We will consider for employment qualified applicants with arrest and conviction records.

We participate in E-Verify. We will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. We will only use E-Verify once an employee has accepted a job offer and completed the Form I-9.

Blue Bottle requires that all of its team members are fully vaccinated (i.e., at least 14 days after the final dose of a Covid-19 vaccine) by the start of their first day of work, unless they qualify for an accommodation/exemption for medical, disability, or religious reasons.

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