Backend Product Software Engineer, AI Features

Job description

Role Description

Dropbox is evolving.

AI is no longer a differentiator, it’s the new default.

We’ve launched Dropbox Dash, an AI-powered universal search that connects all your apps, content, and tools into one search bar.

Now we’re bringing that power directly into the heart of Dropbox: our File, Sync, and Share (FSS) experience used by millions.

We’re looking for senior engineers to help us embed Dash into Core, not just as a future vision, but as an immediate, top-priority initiative.

You’ll work on projects that reimagine how people interact with their files: from an AI-powered onboarding experience that activates users from their first upload, to smarter ways of organizing and retrieving media using generative AI and semantic search.

This is a high-impact role with visibility, urgency, and a clear mandate: use AI to make Dropbox smarter, simpler, and more useful for the people who rely on it every day.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels.

Check out our blog post on this topic and more here.

Responsibilities

Design and build AI-powered product experiences directly into the Dropbox FSS flow.

Collaborate with product and design partners to bring Dash capabilities (search, ask, summarize) into the Core experience.

Use AI to simplify key user journeys, like onboarding and team setup.

Work end-to-end: define, prototype, ship, and iterate on features in production.

Drive the integration between Dropbox’s AI platform and product surface areas.

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours.

If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment.

Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

6+ years of software engineering or related industry experience, with at least 1–2 years building AI/ML-powered product experiences.

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.

You’ve built and shipped AI/ML-powered product features with real users.

You have strong product instincts and thrive in ambiguous problem spaces.

You can work across the stack and enjoy partnering closely with product, design, and AI platform teams.

Preferred Qualifications

Experience with semantic search, embeddings, or LLM-based UX patterns.

Proven ability to ship end-to-end features in production (not just prototypes or research demos).

Strong product sense, with experience defining and refining user-facing functionality.

Comfortable working full-stack or across system boundaries (frontend, backend, infra, ML platform).

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2$177,500—$240,100 USDUS Zone 3$157,800—$213,400 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package.

All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation.

We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use.

Current US Zone locations are as follows:

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro

• US Zone 2: California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Illinois (Chicago metro), Indiana (Chicago metro), Maryland, Massachusetts, Michigan (Chicago metro), New Hampshire, New Jersey (outside NYC metro), New York (outside NYC metro), Oregon, Pennsylvania (D.C. metro), Pennsylvania (outside NYC or DC metro), Texas (Austin metro) Virginia (DC metro), Washington (outside Seattle metro), Washington DC metro, West Virginia (DC metro), Wisconsin (Chicago metro)

• US Zone 3: All other US locations

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working.

We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work.

Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships.

With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be.

Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide.

If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people.

Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact.

Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development.

We think like a startup but build for an enterprise, exploring new possibilities that transform how people work.

If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team.

Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families.

Our benefits and perks programs include, but are not limited to:

Competitive medical, dental, and vision coverage

401(k) plan with a generous company match and immediate vesting

Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh

Income Protection Plans: Life and disability insurance

Business Travel Protection: Travel medical and accident insurance

Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more

Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support

Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work

Quarterly Cell phone and internet allowance

Mental health and wellness benefits

Disability and neurodivergence support benefits

Additional benefit details are available upon request.

Dropbox is an equal opportunity employer.

We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.

Required Skill Profession

Computer Occupations