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Contracts Manager Job Opening In North Manchester – Now Hiring Anchor Group Services


Job description

Job Role: Contracts Manager

Working Hours: 40 hours per week (flexible to meet the needs of the business)

Salary: £37,500 per annum + Car Allowance/Company Car

Position Location: Field-based, covering the North West area

Reporting to: Key Accounts Director

Overview

An exciting opportunity has arisen to join Anchor Group Services as a Contracts Manager, overseeing a prestigious security and cleaning contract along with several other contracts across the North West region.

This is a fantastic chance to join a growing organisation during a period of rapid expansion, where you’ll play a pivotal role in ensuring operational excellence and client satisfaction.

You will be responsible for leading and managing a Soft Services Manager and frontline staff, ensuring excellent service delivery and maintaining strong client relationships.

Reporting to the Key Accounts Director, you will play a key role in the day-to-day operations of these busy retail and corporate environments, ensuring compliance, high standards, and exceptional customer service.

Flexibility to travel across the north west region is essential.

Main Responsibilities:

  • Oversee and manage security and cleaning operations across multiple public facing (including shopping centres) and corporate sites.
  • Ensure all services are delivered within budget constraints for staffing, materials, uniforms, and consumables.
  • Provide leadership and support to a Soft Services Manager, ensuring effective staff management, welfare checks, and ongoing training.
  • Implement and maintain high standards of compliance, health & safety, and operational procedures across all locations.
  • Conduct regular site visits and audits, ensuring effective service delivery and compliance with client expectations.
  • Lead recruitment, disciplinary procedures, and performance management, with guidance and support from HR
  • Foster strong relationships with clients, acting as the main point of contact for operational issues and contract performance.
  • Monitor and report on Key Performance Indicators (KPIs) and ensure sites meet agreed Service Level Agreements (SLAs).
  • Oversee rostering, holiday planning, and sickness absence for site-based teams to always maintain effective cover.
  • Oversee stock levels of cleaning consumables and ensure efficient procurement processes.
  • Ensure the proper operation of Control Rooms, CCTV systems, and site security procedures in compliance with GDPR and licensing regulations.


Requirements

  • Experience of managing large, multi-site teams within the security and/or cleaning sectors.
  • Strong leadership and people management skills with the ability to motivate and develop teams.
  • Excellent communication and presentation skills, with experience engaging with clients and senior management.
  • Ability to manage change quickly and efficiently while maintaining high service standards.
  • Strong problem-solving skills with the ability to analyse and resolve operational challenges.
  • Knowledge of compliance, health & safety regulations, and employment law related to soft services management.
  • Proficiency in Microsoft 365 (Outlook, Word, PowerPoint, Excel) and workforce management systems (Timegate, Zoho, Partner System).
  • Experience in recruitment, disciplinary processes, and risk assessment management.
  • A flexible and adaptable approach to work, with a strong sense of teamwork
  • Full 5-year checkable employment history
  • A valid frontline SIA Licence (essential)


Benefits

  • Car allowance
  • Laptop and mobile phone
  • 25 days holiday per annum + 8 bank holidays
  • Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  • Auto Enrolment Pension
  • Free Employee Assistance Programme 24/7 including access to counselling
  • Hospital Saturday Fund
  • Reward and Recognition awards

What’s Next?

If you think you have what it takes, APPLY NOW and we'll be in touch.

Other companies may call this role: Regional Operations Manager, Area Manager, Service Delivery Manager, Facilities Manager, Soft Services Manager, Site Operations Manager, Operations Manager, Field Services Manager, Client Services Manager, Multi-Site Manager, Security & Cleaning Manager, Portfolio Manager, Service Contracts Manager

Within commuting distance of: Manchester, Liverpool, Chester, Warrington, Preston, Bolton, Blackburn, Stockport, Wigan, St Helens, Southport, Burnley, Bury, Rochdale, Oldham, Salford, Lancaster, Crewe, Widnes, Runcorn, Ellesmere Port, Northwich, Macclesfield


Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Contracts Manager Potential: Insight & Career Growth Guide


Real-time Contracts Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Contracts Manager in North Manchester, United States, highlighting market share and opportunities for professionals in Contracts Manager roles.

413941 Jobs in United States
413941
2570 Jobs in North Manchester
2570
Download Contracts Manager Jobs Trends in North Manchester and United States

Are You Looking for Contracts Manager Job?

Great news! is currently hiring and seeking a Contracts Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Anchor Group Services adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Contracts Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North Manchester. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Contracts Manager?

Key qualifications for Contracts Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Contracts Manager?

To improve your chances of getting hired for Contracts Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Contracts Manager Job Success

Anchor Group Services interview tips for Contracts Manager

Here are some tips to help you prepare for and ace your Contracts Manager job interview:

Before the Interview:

Research: Learn about the Anchor Group Services's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Contracts Manager interview at Anchor Group Services, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Anchor Group Services's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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