• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Desktop Support Job Opening In Aiken – Now Hiring Infosys


Job description

Job Description

: Field ITInfosys is seeking an IT Support Associate.

This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices.

This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers.

The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment.

Primary Skill RequiredHands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.Detailed Description of project/Requirement DescriptionInstalling, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.Hardware/software troubleshooting and resolutionPerform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologiesL1 level network troubleshooting and resolution for LAN ConnectivityHands & feet support to Backend team for Network/Server/application issueWorking with vendor support contacts to resolve technical issuesLabelling Racks & devicesServer mounting/movementNetwork & Sharing printer installationKnowledge of Office supportCoverage/compliance software installation and troubleshootingGood communication skillGood Knowledge of DHCP, DNS.Maintain IT inventory, coordinate vendor support, and assist with procurementSupport Mac devicesStrictly adhere to defined Service Level Agreements (SLA’s)Support recurring meetings, events, and after-hours activities as requiredDocumenting incidents, problems, and resolutions for future reference and for the knowledge basePreferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues.

• Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time.

Should be able to communicate by telephone, email or face to face.

Travel may be required as per the job requirements.Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Required Skill Profession

Computer Occupations


  • Job Details

Related Jobs

Novalink Solutions LLC hiring Desktop Support Job in Madison, Wisconsin, United States
Novalink Solutions LLC
Madison, Wisconsin, United States
Extend Information Systems Inc hiring Desktop Support Job in Sterling, Virginia, United States
Extend Information Systems Inc
Sterling, Virginia, United States
TEKsystems hiring Desktop Support Job in Chicago, Illinois, United States
TEKsystems
Chicago, Illinois, United States
Quantaleap hiring Desktop Support Job in Richmond, Virginia, United States
Quantaleap
Richmond, Virginia, United States
Apptad Inc hiring Desktop Support Job in Dayton, Ohio, United States
Apptad Inc
Dayton, Ohio, United States
Artech LLC hiring Desktop Support Job in Sunnyvale, California, United States
Artech LLC
Sunnyvale, California, United States
Artech LLC hiring Desktop Support Job in San Marcos, Texas, United States
Artech LLC
San Marcos, Texas, United States
First Cash, Inc. hiring Desktop Support Job in Coppell, Texas, United States
First Cash, Inc.
Coppell, Texas, United States
GTN hiring Desktop Support Job in Hanover, New Jersey, United States
GTN
Hanover, New Jersey, United States
ATC hiring Desktop Support Job in Milledgeville, Georgia, United States
ATC
Milledgeville, Georgia, United States
eTeam hiring Desktop Support Job in Madison, Alabama, United States
eTeam
Madison, Alabama, United States
BGC Group hiring Desktop Support Job in Chicago, Illinois, United States
BGC Group
Chicago, Illinois, United States
Mindlance hiring Desktop Support Job in Albany, New York, United States
Mindlance
Albany, New York, United States
Cogent Infotech hiring Desktop Support Job in , , United States
Cogent Infotech
, , United States
Pomeroy hiring Desktop Support Job in Bethlehem, Pennsylvania, United States
Pomeroy
Bethlehem, Pennsylvania, United States
Mindlance hiring Desktop Support Job in Schenectady, New York, United States
Mindlance
Schenectady, New York, United States
TEKsystems hiring Desktop Support Job in Indianapolis, IN, United States
TEKsystems
Indianapolis, IN, United States
TEKsystems hiring Desktop Support Job in Lake Mary, FL, United States
TEKsystems
Lake Mary, FL, United States
Robert Half Technology hiring Desktop Support Job in New Berlin, NY, United States
Robert Half Technology
New Berlin, NY, United States
Robert Half Technology hiring Desktop Support Job in Solana Beach, CA, United States
Robert Half Technology
Solana Beach, CA, United States
Robert Half Technology hiring Desktop support Job in Waller, TX, United States
Robert Half Technology
Waller, TX, United States
Robert Half Technology hiring Desktop Support Job in Little Rock, AR, United States
Robert Half Technology
Little Rock, AR, United States
Robert Half Technology hiring Desktop Support Job in New Berlin, NY, United States
Robert Half Technology
New Berlin, NY, United States
Robert Half Technology hiring Desktop support Job in Waller, TX, United States
Robert Half Technology
Waller, TX, United States
Robert Half Technology hiring Desktop Support Job in Solana Beach, CA, United States
Robert Half Technology
Solana Beach, CA, United States
Robert Half Technology hiring Desktop Support Job in Little Rock, AR, United States
Robert Half Technology
Little Rock, AR, United States
Robert Half Technology hiring Desktop Support Job in Memphis, TN, United States
Robert Half Technology
Memphis, TN, United States
Robert Half Technology hiring Desktop Support Job in New Berlin, NY, United States
Robert Half Technology
New Berlin, NY, United States
Robert Half Technology hiring Desktop support Job in Waller, TX, United States
Robert Half Technology
Waller, TX, United States
Robert Half Technology hiring Desktop Support Job in Solana Beach, CA, United States
Robert Half Technology
Solana Beach, CA, United States
Robert Half Technology hiring Desktop Support Job in Little Rock, AR, United States
Robert Half Technology
Little Rock, AR, United States

Unlock Your Desktop Support Potential: Insight & Career Growth Guide


Real-time Desktop Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Support in Aiken, United States, highlighting market share and opportunities for professionals in Desktop Support roles.

39213 Jobs in United States
39213
18 Jobs in Aiken
18
Download Desktop Support Jobs Trends in Aiken and United States

Are You Looking for Desktop Support Job?

Great news! is currently hiring and seeking a Desktop Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Infosys adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Desktop Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Aiken. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Desktop Support?

Key qualifications for Desktop Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Desktop Support?

To improve your chances of getting hired for Desktop Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Desktop Support Job Success

Infosys interview tips for Desktop Support

Here are some tips to help you prepare for and ace your Desktop Support job interview:

Before the Interview:

Research: Learn about the Infosys's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Desktop Support interview at Infosys, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Infosys's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Desktop Support Positions

Setting up job alerts for Desktop Support is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!