The Director of Student Health and Counseling is responsible for the overall vision, strategic planning, assessment, administration and operation of a comprehensive health and counseling program while supporting the academic mission of the university. This position also provides direct patient care.
Responsibilities
Leadership/Personnel Management
1. Direct the strategic planning process for Student Health & Counseling: establish the vision and direction for the organization, make decisions on administrative or operational matters, lead the development and implementation of short and long term plans consistent with a strategic plan to ensure mission effectiveness.
2. Provide direction to ensure high-quality, data informed, compassionate, efficient, and culturally responsive primary care, mental health and counseling, health promotion, educational outreach services, and peer advocacy to UTM students.
3. Provide supervision to staff comprised of 10 full-time professionals (3 counselors, Clinical Case Manager, Nurse Practitioner, 2 LPN’s, Wellness Educator, Medical Secretary & Administrative Assistant), to include hiring, evaluating, mentoring, terminating, and providing staff development.
4. Establish, review, and update policies and procedures for Health and Counseling Services to support the vision for health and wellbeing.
5. Ensure that required up-to-date licensure and/or certifications for professional staff and services are on file.
6. Remain abreast of changes and new laws & regulations and ensures compliance with ethical codes, state/federal laws, and university/Student Health Counseling Services policy.
7. Serve as a core member of the Student Affairs Leadership Team; provide counsel on matters related to the health and well-being of students and the campus community to institutional leadership.
8. Respond, with other members of the Student Affairs team, to crises involving students and the campus community.
9. Serve as a liaison with the community health care professionals, and local agencies in offering services, making effective referrals, and coordinating health care resources.
10. Serve as a resource for the campus community on issues of health promotion, disease prevention, and safety and health advocacy; creates and delivers presentations when needed.
11. Engage and support a diverse campus community and foster a welcoming, supportive, safe, and inclusive environment that promotes connection to campus life.
12. Participate in Student Affairs divisional leadership activities and serve on unit, divisional and university committees.
Operations
1. Plan, organize, and oversee clinical/non-clinical day-to-day operations and activities.
2. Oversee the electronic medical records system while ensuring the proper collection, evaluation, utilization, and maintenance of all medical records.
3. Initiate and update, as necessary, appropriate contractual agreements to facilitate the operation.
4. Administer departmental budgets to include planning/forecasting, employee payroll, oversight of all purchasing/inventory, etc.
5. Collect, analyze, and report information to be used for university-level reports or briefings; prepare, review, and edit various annual and periodic reports and proposals as well as relevant sections of various institutional, division and department publications.
6. Develop and oversee outreach programs for students and student groups to promote use of well-being programs, services, and facilities.
7. Oversee peer-led programs to ensure appropriate expectations and adequate training and support for students serving as peer educators and advocates.
8. Oversee development and distribution of all programs and marketing material.
9. Maintain membership in appropriate professional associations (e.g. American College Health Association) to ensure that we remain current with best practices and are familiar with emerging research trends and applications.
Direct Patient Care
1. Provide clinical nursing care to patients including preventative care, health education, assessment, and initial treatment of common acute illness and injuries.
2. Independently evaluate and manage acute episodic and sub-acute illnesses and injuries through assessment, diagnosis, diagnostic testing, appropriate treatment, and follow up.
3. Provide women’s health and family planning services.
4. Pharmacotherapy management for behavioral health patients.
5. Collaborate with and refer to other healthcare professionals for the care of the patient when indicated.
6. Promote patient’s independence by establishing patient care goals and measure outcomes based on goals and standards.
7. Integrate evidence and research findings into nursing practice.
8. Collaborate and communicate with the patient and inter-professional team to ensure quality and continuity of care.
Campus/External Relations
1. Ensure appropriate health-related emergency preparedness and response, including working with the Vice Chancellor of Student Affairs to provide guidance for the campus in the event of a public health emergency.
2. Engage campus and community providers/organizations to enrich the educational environment and experiences of students.
3. Other duties as assigned.
Knowledge/Skills/Abilities
1. Demonstrated knowledge of health, mental health, and wellness within current and emerging healthcare.
2. Knowledge of and ability to apply current ethical, legal and clinical standards relevant to health, mental health, and wellness.
3. Sound judgement, strong decision-making skills, sensitivity, compassion, and the ability to negotiate complex and challenging situations while preserving internal and external relationship.
4. Demonstrated knowledge of best practices and population-based, public health initiatives.
5. Ability to analyze short and long-term fiscal needs and address them through systematic analysis and implementation of revenue-generating options including fees, grants, and other methods.
6. Knowledge of budget planning, preparation, and administration and the ability to make realistic, equitable fiscal decisions, to present and defend budget concerns.
7. Demonstrated leadership, interpersonal, organizational, and verbal and written communication skills.
8. Knowledge of gender, sexual orientation, racial, cultural, religious/spiritual, and ethnic sensitivity.
9. Demonstrated cultural sensitivity and ability to successfully work with diverse patient populations.
10. Knowledge of local, state, and federal regulations pertaining to practice as a nurse practitioner and licensed social worker, HIPAA, FERPA, and the Jeanne Clery Act.
11. Comprehensive knowledge of advanced nursing and primary care principles, methods and procedures.
12. Demonstrated clinical skills in eliciting patient histories, conducting examinations, diagnosing, and treating sub-acute and acute illnesses and injuries, assessing patient needs and making appropriate referrals.
13. Ability to keep current with developments in the medical and mental health field pertinent to the scope of practice.
Preferred Knowledge, Skills and Ability
1. Knowledge of and ability to apply student development theory in working with the college student population.
Required level/type experience and years of experience
1. Advanced degree and 5 years of progressively responsible, strategic leadership experience in health and wellness services.
2. Experience managing public health issues, crises, and emergency response.
3. Demonstrated experience overseeing an organization utilizing an electronic health record and practice management system.
4. Demonstrated experience using evaluation and data to inform student-centered and/or patient-centered decision-making.
5. Supervisory experience
6. Prescriptive privileges and current DEA license
7. Current CPR certification
Preferred level/type experience and years of experience
1. Five or more years of progressively responsible experience providing oversight, supervision, and management of day-to-day clinical operations and services (e.g., medical/student health, counseling, psychiatry, substance use treatment, etc.), preferably on a college campus.
2. Experience setting budgets and building policies and protocols in a heath care setting.
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