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Dispatch & Scheduling Coordinator Job Opening In Medina – Now Hiring SERVPRO of Southern Cuyahoga


Job description

Benefits:


  • 401(k)

  • 401(k) matching

  • Health insurance

  • Paid time off

  • Vision insurance





SERVPRO® Team Fosdick is the leading fire, water, and reconstruction company in Northeast Ohio.

With 13 thriving franchise locations, we are rapidly growing—and we’re looking for a customer-focused, detail-oriented Dispatcher & Scheduling Coordinator to join our team.



In this role, you’ll be the first point of contact for customers, coordinating schedules, supporting mitigation teams, and ensuring top-notch service from the very first call.




Key Responsibilities:




  • Answer, screen, and direct incoming calls in a professional and friendly manner

  • Accurately document customer information into company systems

  • Schedule initial inspections with customers and mitigation teams

  • Adjust and update schedules as needed to meet customer and operational needs

  • Perform file audits to ensure accuracy and completion of documentation

  • Communicate changes and updates promptly to management, customers, and team members

  • Provide after-hours phone support on a rotating basis (nights + weekends)



Qualifications:

  • High school diploma or equivalent required

  • Prior customer service experience (restoration, construction, or service industry preferred)

  • Excellent verbal and written communication skills

  • Strong time management and organizational abilities

  • Professional phone presence with patience and active listening skills

  • Proficiency with Microsoft Office Suite

  • Ability to thrive in a fast-paced, team-oriented environment

  • Willingness to participate in rotating on-call schedule


Benefits:


  • Medical, Dental, and Vision Insurance

  • Paid Vacation & Holidays

  • Life + Voluntary Life Insurance

  • 401(k) with Company Match

  • Supportive, team-oriented, and casual office environment




Join a company that makes a difference when customers need it most.

Required Skill Profession

Material Recording, Scheduling, Dispatching, And Distributing Workers


  • Job Details

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Unlock Your Dispatch Scheduling Potential: Insight & Career Growth Guide


Real-time Dispatch Scheduling Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Dispatch Scheduling in Medina, United States, highlighting market share and opportunities for professionals in Dispatch Scheduling roles.

2453 Jobs in United States
2453
1 Jobs in Medina
1
Download Dispatch Scheduling Jobs Trends in Medina and United States

Are You Looking for Dispatch & Scheduling Coordinator Job?

Great news! is currently hiring and seeking a Dispatch & Scheduling Coordinator to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SERVPRO of Southern Cuyahoga adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Dispatch & Scheduling Coordinator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Medina. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Dispatch & Scheduling Coordinator?

Key qualifications for Dispatch & Scheduling Coordinator typically include Material Recording, Scheduling, Dispatching, And Distributing Workers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Dispatch & Scheduling Coordinator?

To improve your chances of getting hired for Dispatch & Scheduling Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Dispatch & Scheduling Coordinator Job Success

SERVPRO of Southern Cuyahoga interview tips for Dispatch & Scheduling Coordinator

Here are some tips to help you prepare for and ace your Dispatch & Scheduling Coordinator job interview:

Before the Interview:

Research: Learn about the SERVPRO of Southern Cuyahoga's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Dispatch & Scheduling Coordinator interview at SERVPRO of Southern Cuyahoga, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SERVPRO of Southern Cuyahoga's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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