Job Description
Are you passionate about teamwork and developing top talent? Do you like to lead and drive innovation with your team in order to achieve great results? We have a client that offers a great company culture without the retail hours!
Our client has been featured on multiple Best Places to Work awards, including Forbes and Glassdoor. They are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with us and find out why so many of our employees recommend us as a great place to work.
Job Location: Honolulu, HI, United States
Salary Range: USD$95,000 - $ 111,000 Annually.
Benefits: Dental, Vision, Medical, Life Insurance, Retirement, Paid Time Off and Work from Home.
Essential Duties
- Management of rental rates, discounts, Customer Protection Plan, and other income sources.
- Watch controllable expenses to provide the highest R.O.I. for each store.
- Performs semi-annual audits and facility checklists, submits findings to division office, and ensures follow-up on any necessary action.
- Utilizes management information tools and analyzes financial reports / Profit & Loss reports to address trends and issues in district performance.
- Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.
Qualifications
- Bachelor's degree preferred.
- 6+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores.
- An integrity-focused individual with excellent leadership, interpersonal, communication, and problem-solving skills.
Leadership
- Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.
- Solicits customer feedback and follows up on customer service issues.
- Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items.
- Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each store's unique strengths and opportunities.